Search for outsourcing companies and most lists show IBM, Accenture and Cognizant. They are real outsourcing companies, but they are built for enterprise IT budgets and multi-year contracts. Most US small and mid-size businesses need something else: one to three dedicated people who take admin, operations, marketing or customer support off the owner’s plate.
This guide compares the outsourcing companies US businesses actually choose between, by type: dedicated VA agencies, US-based assistant services, BPOs and IT outsourcing firms. Prices are taken from each provider’s own website where they publish them (checked October 2026), and we say so where they don’t.
Quick Answer
An outsourcing company takes work off your team: a whole process (BPO), technology projects (IT outsourcing), or a dedicated remote professional who works only for you (outstaffing, the virtual assistant model). For most US small and mid-size businesses, the best fit is a dedicated VA agency such as VA MASTERS, with Filipino VAs from $6.50/hr (about $1,040 a month full-time) and first candidates in about 2 business days; MyOutDesk starts at $1,988/month and Wishup from $1,299/month (4 hours a day) or $1,999 (8 hours). US-based and managed assistant services such as Time Etc, Boldly and Prialto publish higher prices, Belay doesn’t publish its rates, and enterprise IT firms (Accenture, IBM, Cognizant) work on custom contracts.
What Is an Outsourcing Company?
An outsourcing company is an outside firm that does work your business would otherwise do in-house. You pay for the output or for dedicated people, and the provider handles recruiting, employment and the infrastructure behind it. For a longer explanation, see what an outsourcing company does.
Outsourcing companies differ in two ways: what they take over (a process, a project or a person) and where the work is done.
| Delivery model | Where the team is | Typical use for US businesses |
|---|---|---|
| Onshore | In the US | Work that needs US presence, US employment or the highest budget |
| Nearshore | Nearby time zones, such as Latin America | Software teams that want close time-zone overlap |
| Offshore | Further away, such as the Philippines or India | Admin, customer support, marketing, finance and back-office roles at a lower cost |
The Philippines is a leading offshore destination for dedicated remote staff because of strong English and familiarity with US business culture. More on the trade-offs in our nearshore vs. offshore vs. onshore comparison.
The 4 Types of Outsourcing Companies: Which One Do You Need?
Before you compare companies, decide which type you need. They are not interchangeable.
1. VA and Dedicated Staff Outsourcing (Outstaffing)
You get a dedicated person, not a service. Your VA works only for you, in your tools, and becomes a long-term team member. The agency recruits, handles HR and payroll, and supports the placement. Best for admin, operations, marketing, customer service, real estate, finance support and most roles that need consistency. See all VA MASTERS services.
Cost: $6.50–$15/hr through VA MASTERS, depending on the role, with savings of up to 80% compared with local hiring.
2. BPO (Business Process Outsourcing)
You outsource a process, not a person. A BPO runs a whole function, such as a customer support queue, data processing or back-office work, with its own team and supervisors. Best for high-volume, process-driven work. See what BPO is and the best customer service outsourcing companies.
Cost: usually quoted per agent, per hour or per transaction, often with minimum team sizes.
3. IT and Software Outsourcing
You outsource development, QA or IT infrastructure to an engineering team. Best for product companies, SaaS and custom software. Details in the IT outsourcing section below.
Cost: project-based or per developer; senior engineering is the most expensive type of outsourcing.
4. Freelance Marketplaces
You post a job and recruit, test and manage the person yourself. Best for one-off projects or if you want to run hiring on your own. The platform fee is low, but the vetting, testing and management time are yours.
Most US small businesses and agencies need type 1. They don’t need an enterprise BPO contract or a development agency: they need one to three dedicated people who handle real operational work every day. That is what most of this guide focuses on.
Outsourcing vs. Outstaffing vs. Dedicated Outsourcing Services
Outstaffing means a provider employs a professional who works full-time or part-time on your team, under your direction, while the provider handles hiring, payroll and HR. Outsourcing in the narrow sense means the provider delivers a result or runs a process for you with its own people. Dedicated outsourcing services sit in between: a team or person assigned only to you, managed day to day by you or by the provider.
| Outsourcing (project or process) | Outstaffing / dedicated VA | Dedicated team (provider-managed) | |
|---|---|---|---|
| Who directs the daily work | The provider | You | Shared: you set goals, the provider manages |
| Who employs the people | The provider | The provider (or agency) | The provider |
| Works only for you | Not necessarily | Yes | Yes |
| How you pay | Per project, per output or per agent | Per hour, monthly | Per team member, monthly |
| Best for | Defined projects and high-volume processes | Admin, operations, marketing, support, finance roles | Larger software or support teams |
VA MASTERS works on the outstaffing model: a dedicated Filipino VA, recruited for your role, working in your systems, with HR and payroll handled for you. For the developer side of the same question, see staff augmentation vs. outsourcing and what a dedicated offshore team is.
Best Outsourcing Companies Compared (2026)
Side by side, the eight options below cover what most US businesses consider. The hourly equivalent is our own calculation from the published plan and its hours, so you can compare plans of different sizes. Prices are as published on each provider’s website in October 2026; where a provider doesn’t publish a price, we say so.
| Company | Model | Published price | Hourly equivalent | Best for |
|---|---|---|---|---|
| VA MASTERS | Dedicated Filipino VA, custom-recruited for your role | $6.50–$15/hr depending on the role (about $1,040–$2,400/month full-time); part-time available | $6.50–$15 | SMBs and agencies that want a long-term dedicated VA |
| MyOutDesk | Managed VA | From $1,988/month (Managed) or $2,500/month (Specialized), full-time | ≈$11.50 (Managed) | Real estate, healthcare and other teams that want a managed VA |
| Wishup | VA subscription, cancel anytime | Prime VA $1,299/month (4 hours a day) or $1,999 (8 hours); Elite VA $1,999 or $2,999; US-based VA $3,000 or $5,400 | ≈$11.50–$15 (Prime VA) | Fast matching on a monthly subscription |
| Belay | US-based virtual assistants | Not published; flat monthly rate, typically from 45 hours a month | Not published | US-based executive assistant support |
| Time Etc | US-based dedicated assistant, hour plans | $390 for 10 hours up to $2,160 for 60 hours; larger plans on request | $36–$39 | A few hours a month of US-based admin help |
| Boldly | US-based (W-2) or Europe-based executive assistants | $2,600 for 40 hours up to $6,500 for 100 hours; up to 160 hours on request | $65 | Premium US-based executive support |
| Prialto | Managed assistant, 55-hour units | From $3,600/month full-time (165+ hours); 90-day minimum per unit | ≈$21.80 (full-time) | Executives who want a managed assistant service |
| Accenture / IBM / Cognizant | Enterprise IT and process outsourcing | Custom contracts, not published | Not published | Large companies with enterprise IT and compliance needs |
Compare like with like. Hour plans (Time Etc, Boldly) are priced for part-time use; monthly plans from managed services include their management layer. Freelance marketplaces aren’t in the table because the hiring, testing and management work is yours, so the real cost depends on your own time.
The 8 Best Outsourcing Companies for US Businesses in 2026
We grouped these by what each does best. Choosing the wrong type of company is the most common outsourcing mistake, so read the “best for” line first.
1. VA MASTERS: Best for Dedicated Filipino VA Recruitment
VA MASTERS is a global virtual assistant recruitment agency that places Filipino VAs with businesses in the US, Canada, the UK, Australia and Europe. Every search is custom-built for the role, powered by a database of 400,000+ pre-assessed Filipino applicants, AI-assisted screening and human recruiters. A role typically attracts 1,000+ applicants, and you meet the 2–3 best candidates.
Where the role needs it, candidates take a custom skills test built on the real work: a QuickBooks VA works through bookkeeping scenarios; a real estate admin is tested on tenant coordination, lease documents and property research. After placement, VA MASTERS handles HR and payroll and stays involved with check-ins.
| Founded | 2021 |
| Model | Dedicated VA who works only for you, in your tools |
| Recruitment | 6-stage process; 2–3 candidates presented |
| Time to first candidates | About 2 business days |
| Price | $6.50–$15/hr depending on the role (about $1,040–$2,400/month full-time); part-time available |
| Upfront fees | None: it costs nothing to start |
| If the fit isn’t right | Free replacement guarantee |
| Reviews | Average 5/5 on Trustpilot, Indeed and Glassdoor |
Trade-off: VA MASTERS recruits a person for you rather than running a process for you, so you direct the daily work. If you want a provider to take over a whole function end to end, a BPO fits better.
2. MyOutDesk: Best for Real Estate and Healthcare Teams Wanting a Managed VA
MyOutDesk has provided virtual assistants since 2008 (its website says so) and is best known in real estate; it also serves healthcare, ecommerce, finance, insurance, mortgage and legal businesses.
| Price | From $1,988/month (Managed Outsourcing) or $2,500/month (Specialized Outsourcing); custom recruitment priced on request |
| Hours | Full-time, 8 hours a day, 5 days a week |
Trade-off: the starting price is a monthly plan rather than an hourly rate by role, and custom recruitment is priced on request.
3. Wishup: Best for Fast Matching on a Monthly Subscription
Wishup sells virtual assistants on a subscription, 4 or 8 hours a day, and says it can match a VA within 60 minutes of payment.
| Price | Prime VA $1,299/month (4 hours a day) or $1,999 (8 hours); Elite VA $1,999 or $2,999; US-based VA $3,000 or $5,400 |
| Commitment | Cancel anytime |
Trade-off: the plans are priced per VA and per day length, not by role, so check how candidates are tested for the specific work you need.
4. Belay: Best for US-Based Executive Assistant Support
Belay provides US-based executive, operations, marketing and social media assistants, plus bookkeeping and accounting, at a flat monthly rate on month-to-month terms.
| Price | Not published; support typically begins at 45 hours a month |
| Location | US-based |
Trade-off: you pay US rates. If cost savings are the goal, an offshore dedicated VA delivers far more hours for the same budget.
5. Time Etc: Best for a Few Hours a Month of US-Based Admin Help
Time Etc provides dedicated US-based virtual assistants on monthly hour plans.
| Price | $390 for 10 hours, $760 for 20, $1,480 for 40, $2,160 for 60 (about $36–$39/hr); larger plans on request |
| Location | US-based |
Trade-off: the hourly rate is several times an offshore VA’s, so it suits light, occasional workloads better than a full-time role.
6. Boldly: Best for Premium US-Based Executive Support
Boldly provides executive assistants who are US-based (W-2 employees) or Europe-based, on monthly hour plans with no start-up fees.
| Price | $2,600 for 40 hours, $3,900 for 60, $5,200 for 80, $6,500 for 100; up to 160 hours on request |
| Minimum | 40 hours a month per assistant |
Trade-off: premium pricing; built for executives rather than for operations or back-office roles.
7. Prialto: Best for Executives Who Want a Managed Assistant Service
Prialto sells managed executive assistant support in units of 55 hours a month, with overflow time included.
| Price | $1,500–$1,600 per 55-hour unit; full-time dedicated assistant from $3,600/month (165+ hours) |
| Terms | 90-day minimum per unit; $250 set-up fee, waived on a 1-year agreement |
Trade-off: the minimum term and unit pricing make it a bigger commitment than a month-to-month VA.
8. Accenture, IBM and Cognizant: Best for Enterprise IT and Process Transformation
These are the names on most generic lists of outsourcing companies. They are large, global IT services and process outsourcing firms that serve enterprises with complex compliance needs and multi-year programs. This entry also covers enterprise BPO: the same firms run large-scale business process outsourcing.
| Price | Custom contracts, not published |
| Typical client | Large enterprises with dedicated vendor-management teams |
Trade-off: not built for small and mid-size businesses that need one to three dedicated people.
See How VA MASTERS Finds and Tests Talent
VA MASTERS’ recruitment manager walks through how candidates are screened and vetted at each stage of the 6-stage process before a client meets them.
After months of failed hires, a marketing agency needed one person who could run operations, write copy, run campaigns and build client presentations. The video shows how VA MASTERS searched, tested and found that VA.
IT Outsourcing Companies: What US Businesses Should Know
IT outsourcing companies build, run or support technology for you: software development, QA and testing, help desk, cloud and infrastructure, and cybersecurity. In the US market they range from global firms such as Accenture, IBM, Cognizant, Infosys and EPAM Systems to specialist nearshore and offshore development shops. See what IT outsourcing (ITO) is for the full picture.
IT outsourcing usually comes in four engagement models:
- Project-based: a fixed scope and price for a defined build.
- Dedicated team: engineers assigned only to you, managed by the provider. Compare dedicated team vs. project-based outsourcing.
- Staff augmentation: individual engineers join your team under your direction.
- Managed services: the provider runs a function, such as help desk or infrastructure, under a service-level agreement. See outsourcing SLAs.
Not every technical need calls for an IT outsourcing firm. Many US businesses need QA testing, automation, help desk or website support inside their existing team. VA MASTERS recruits technical support and help desk VAs ($8.50–$16/hr for IT roles) and other technical VAs ($12–$25/hr for tech and development roles). For dedicated software developers, see our Tech Division and our list of top IT outsourcing companies in Eastern Europe.
What Outsourcing Costs: A Transparent Breakdown
Most outsourcing companies don’t publish prices. We do. Below, the median US wage for common roles (before benefits and payroll taxes) next to a full-time Filipino VA through VA MASTERS at about 160 hours a month.
| Role | US median wage (BLS, May 2025) | VA MASTERS rate | VA MASTERS full-time per month |
|---|---|---|---|
| Administrative assistant | $48,310/yr (about $4,030/month) | $6.50–$10/hr | About $1,040–$1,600 |
| Customer service representative | $44,770/yr (about $3,730/month) | $6.50–$10/hr | About $1,040–$1,600 |
| Bookkeeper / accounting clerk | $50,670/yr (about $4,220/month) | $7.50–$14/hr | About $1,200–$2,240 |
| Software developer | $135,980/yr (about $11,330/month) | $12–$25/hr | About $1,920–$4,000 |
Other VA MASTERS role categories: marketing $8.50–$15/hr, social media $7.50–$9/hr, real estate $7–$12/hr, data and analytics $9.50–$17/hr. Use our VA cost savings calculator for your own numbers, our recruitment cost comparison calculator for the full in-house comparison (salary, benefits, taxes, equipment), our Philippines outsourcing cost guide for more detail, and our outsourcing statistics report for the wider market.
These rates are fair market rates for skilled professionals in the Philippines. The savings come from the cost-of-living gap, not from cutting corners: VA MASTERS clients save up to 80% compared with local hiring.
What’s Included at VA MASTERS
| What you pay for | What you don’t pay for |
|---|---|
| Your VA’s hours, invoiced monthly for the previous month | Recruitment fees |
| Setup or onboarding fees | |
| HR administration and payroll | |
| A replacement if the VA isn’t the right fit |
Before working with VA Masters, our agency relied solely on local employees. Since partnering with them, we’ve embraced outsourcing, which has opened up new opportunities for scaling and saved us tens of percent in operational costs. … Having all the HR aspects handled seamlessly means I can focus on strategic growth without getting bogged down by admin tasks.
From Our Research
US small businesses hiring Filipino VAs through VA MASTERS filled roles in a median of 12 days, 73% of those US roles were part-time, and 52% were opened at exactly 80 hours a month (220 US roles opened February–August 2026).
Source: The US Hiring Channel No Employment Statistic Counts, VA MASTERS.
Data as of August 2026. See the full report and our Filipino VA statistics report for the latest figures.
Without an Outsourcing Partner
- Long weeks running admin and operations yourself
- $48,310/yr median wage for a US administrative assistant, before benefits
- Weeks of job posts, interviews and onboarding
- Re-hiring every time someone leaves
- No HR support when issues come up
With VA MASTERS
- First candidates in about 2 business days
- About $1,040–$2,400 a month for a full-time VA, depending on the role
- You meet only the 2–3 best candidates
- About 90% VA retention
- HR, payroll and check-ins handled for you
How to Choose the Right Outsourcing Company for Your Business
The right answer depends on five things. Work through them before you contact anyone.
Step 1: Define What You’re Outsourcing
Be specific. “Marketing” is not a task. “Managing our Facebook Ads account, pulling weekly Google Analytics reports and writing social captions for three platforms” is. The more specific the role, the better any outsourcing partner can match it. Our list of tasks to delegate to a virtual assistant helps.
Step 2: Decide Between Dedicated and Shared
Do you need someone who works only for you and learns your systems, or tasks completed from a queue? If the answer is “someone who really understands our business”, you want a dedicated VA (outstaffing), not a shared BPO service.
Step 3: Set Your Real Budget, Not the Minimum
Don’t optimize for the lowest hourly rate. Optimize for total cost: your management time, rework and the cost of a bad hire. A VA who needs ten hours of your supervision a week costs more than a slightly higher-rate VA who works independently.
Step 4: Check the Vetting Process
Ask every company what its screening looks like. Vague answers about “background checks” and “interviews” are a warning sign. You want role-specific skills tests and evidence of real capability.
Step 5: Understand the Support Model
What happens on day 30 when your VA needs feedback? On day 90 if it isn’t working? Ask about check-ins, performance reviews and what the replacement process looks like.
The Biggest Outsourcing Mistake We See
Treating your VA like a ticket system instead of a team member. The businesses that get the most from outsourcing invest in onboarding: documented processes, clear expectations and regular feedback. VA MASTERS helps set this up from day one, but the mindset has to come from you.
Best Outsourcing Companies by Industry
The best partner depends on your industry. Some companies specialize narrowly; others cover many verticals.
Real Estate
Transaction coordination, tenant communication, CRM management, lease administration and property research are repeatable and well suited to a dedicated VA. VA MASTERS tests real estate candidates on real tasks such as RFTA forms, Google Sheets property analysis and research before you meet them; MyOutDesk’s managed model suits teams that want a plan-based service. See real estate outsourcing companies, real estate virtual assistant services and VA MASTERS real estate VAs vs. agencies.
E-Commerce
Product listings, inventory, customer service and returns are easy to delegate once documented. For a dedicated VA who learns your catalog and back-end systems, VA MASTERS recruits for Shopify, Amazon and eBay roles. For a large support queue, a customer service BPO may fit better. See the best outsourcing companies for e-commerce.
Accounting and Finance
Bookkeeping, accounts payable and receivable, and reporting are among the most cost-effective roles to outsource. The median US wage for bookkeeping, accounting and auditing clerks was $50,670 in May 2025 (BLS); a Filipino finance VA through VA MASTERS costs $7.50–$14/hr. QuickBooks is named in 68% of finance VA roles (finance roles opened February–August 2026, VA MASTERS software report). See outsourcing for accounting firms and our bookkeeping VA services.
Healthcare and Medical Administration
Scheduling, insurance verification, billing support and patient communication are common outsourced roles. The key requirements are HIPAA awareness, confidentiality and EHR familiarity, so ask any provider how it vets and controls access for these. See the best outsourcing companies for healthcare.
Digital Marketing and Agencies
Content, social media, email campaigns, ad reporting and SEO tasks are recurring and structured. VA MASTERS recruits Facebook Ads specialists, SEO content writers, ActiveCampaign experts and social media managers, tested on the platforms your agency uses where the role needs it. See outsourcing for marketing agencies and digital marketing VA services.
Tech and SaaS Startups
Startups outsource to get more done without adding US payroll. Common first roles are QA testing, customer support, admin operations and data work. For core software development, a specialized engineering firm fits better. See the best outsourcing companies for tech startups.
Best Outsourcing Companies by Business Size
Small Businesses and Solopreneurs
Top pick: VA MASTERS. Small businesses have the most to gain and the least room for expensive mistakes. With no upfront fees, first candidates in about 2 business days and a free replacement guarantee, you can start with one VA for one function and grow from there. 87% of VA MASTERS clients have fewer than 50 employees, and 57% have 10 or fewer (as of July 2026, VA MASTERS statistics report). As an example: if your time is worth $100 an hour and an admin VA costs $8, every hour you delegate frees $92 of your time. See the best outsourcing companies for small business.
Growing Agencies and SMBs (5–50 Employees)
Top picks: dedicated VA agencies such as VA MASTERS and MyOutDesk. At this stage you need specific people who join your team and build knowledge over time. For a large customer service or calling operation, add a BPO. The agencies that scale fastest bring in a dedicated operations or marketing VA early and document their processes.
Startups (Pre-Seed to Series B)
Top pick: VA MASTERS for support roles. Early-stage startups rarely can afford US salaries for support work. A Filipino VA for QA, customer support, admin or marketing coordination costs a fraction of a US hire. Later-stage startups often build small remote operations teams covering marketing, ops, customer success and data before hiring senior US staff.
Enterprise Companies (50+ Employees)
Top picks: Accenture, IBM or Cognizant for enterprise IT transformation; VA MASTERS for specific departments. Enterprise IT programs need the scale and compliance of the large firms. Many larger companies also use dedicated VAs for marketing, executive support, operations or HR administration.
5 Questions to Ask Any Outsourcing Company Before Signing
Most outsourcing companies sound alike on their websites. These five questions show quickly whether you’re looking at a real operation.
1. “What does your skills testing look like?”
The right answer involves role-based tasks. “We do background checks and interviews” is not an answer. At VA MASTERS, where the role needs it, we build a custom skills test around the tasks the VA will do on day one.
2. “How long does it take to deliver candidates?”
A well-run agency should present candidates in days, not weeks. VA MASTERS presents first candidates in about 2 business days for most roles, and is upfront about timelines for highly specialized ones.
3. “What does your replacement guarantee cover?”
Every agency mentions replacements; the details matter. Is it free? What does it take to request one? At VA MASTERS, if you’re not satisfied with your VA, you get a replacement free of charge.
4. “Who handles HR, payroll and performance issues?”
On a freelance marketplace, you do. At a well-run agency, the agency does. Know exactly where the provider’s responsibility ends and yours begins before you sign.
5. “Can I see independent reviews?”
Check Trustpilot, Indeed and Glassdoor, not only testimonials on the provider’s own site. Client reviews show how the service works; VA reviews show how the people doing your work are treated. VA MASTERS has an average 5/5 rating on all three.
The Question That Separates Good Agencies from Great Ones
“What does your onboarding support look like in the first 30 days?” Great agencies don’t place VAs and disappear. They help document processes, set up communication and check in during the first weeks, when most placements succeed or fail.
Not Sure Which Outsourcing Model Is Right for You?
Book a free call. We’ll ask the right questions and tell you honestly whether a dedicated VA is the right fit, and which role would make the biggest difference first.
Book a Free Discovery Call →How VA MASTERS Recruits Your VA in 6 Stages
Our process is built so you only spend time on the best candidates. It costs nothing to start; you sign the agreement and we run the search. More detail in how our recruitment process works.
Detailed Job Posting
A short consultation maps the role: daily tasks, systems, work hours and the skills that matter. We write a custom job description from it.
Candidate Collection
We post the role, headhunt where needed and use referrals, drawing on a database of 400,000+ pre-assessed Filipino applicants. A role typically attracts 1,000+ applicants.
Initial Screening
Applicants are screened on internet reliability, English communication and relevant experience, with AI-assisted screening and human recruiters.
Custom Skills Test
Where the role needs it, candidates complete real tasks from the job, not a generic assessment.
In-Depth Interview
Our recruiters interview for skills, communication, culture fit and long-term motivation.
Client Interview
You meet the 2–3 best candidates and choose. If none is right, we keep searching at no extra cost.
About 1 in 508 applicants is placed (166,350 applications, January 2025 to July 2026, VA MASTERS statistics report).
VA MASTERS vs. Other Outsourcing Options
| Feature | VA MASTERS | BPO companies | Freelance marketplaces | US-based VA services |
|---|---|---|---|---|
| Dedicated person who works only for you | ✓ | Usually shared agents | ✓ | ✓ |
| Role-specific skills testing | ✓ Where the role needs it | Varies | You do it | Varies |
| HR and payroll handled | ✓ | ✓ | ✗ | ✓ |
| Upfront fees | None | Varies | None | Varies |
| Replacement if the fit isn’t right | Free replacement guarantee | Varies | ✗ | Varies |
| Time to first candidates | About 2 business days | Varies | Depends on you | Varies |
| Savings compared with local hiring | Up to 80% | Depends on volume | Depends on who you hire | Depends on the service |
What Our Clients Say
Real Messages from Real Clients
Hear From Our VAs: Happy VAs Deliver Better Results for Your Business
Frequently Asked Questions
What is an outsourcing company?
An outside firm that does work your business would otherwise do in-house. It can run a whole process (BPO), deliver technology projects (IT outsourcing) or provide dedicated remote professionals who work only for you (outstaffing, the virtual assistant model), handling recruiting, employment and infrastructure.
What are the best outsourcing companies in the US?
It depends on what you need. For dedicated remote staff, VA agencies such as VA MASTERS (from $6.50/hr), MyOutDesk (from $1,988/month) and Wishup (from $1,299/month for 4 hours a day or $1,999 for 8 hours). For US-based assistants, Belay, Time Etc, Boldly and Prialto. For enterprise IT and process transformation, Accenture, IBM and Cognizant.
What is the difference between outsourcing and outstaffing?
With outsourcing, the provider delivers a result or runs a process with its own people and direction. With outstaffing, the provider employs a professional who works on your team under your direction, while the provider handles hiring, payroll and HR. A dedicated VA through VA MASTERS is outstaffing.
What are dedicated outsourcing services?
A person or team assigned only to your business, rather than shared across clients. It can be managed by you (a dedicated VA or outstaffed specialist) or by the provider (a dedicated team). It suits ongoing work where knowledge of your business matters.
What do IT outsourcing companies do?
They build, run or support technology: software development, QA and testing, help desk, cloud and infrastructure, and cybersecurity. Engagement models are project-based work, dedicated teams, staff augmentation and managed services under a service-level agreement.
How much does outsourcing cost for a US business?
A dedicated Filipino VA through VA MASTERS costs $6.50–$15/hr depending on the role, about $1,040–$2,400 a month full-time, with savings of up to 80% compared with local hiring. The median US wage for an administrative assistant was $48,310 a year in May 2025 (BLS), before benefits. US-based assistant services that publish prices charge more per hour.
How do I choose an outsourcing company?
Define the exact work, decide whether you need a dedicated person or a shared service, budget for total cost rather than the lowest rate, ask how candidates are skills-tested, and check what support and replacement you get after the start. Read independent reviews on Trustpilot, Indeed and Glassdoor.
How long does it take to hire through VA MASTERS?
First candidates typically arrive in about 2 business days after the role is defined. You interview the 2–3 best candidates and choose.
Are there any upfront fees?
No. There are no upfront fees, no setup fees and no recruitment fees: it costs nothing to start. You sign the agreement and we run the search.
What happens if the VA isn’t the right fit?
VA MASTERS has a free replacement guarantee: if you’re not satisfied with your VA, you get a replacement free of charge. We stay involved after placement with check-ins.
Is outsourcing to the Philippines reliable?
Yes, when candidates are vetted properly. The Philippines ranks 2nd in Asia, after Malaysia, in the EF English Proficiency Index 2025. At VA MASTERS about 1 in 508 applicants is placed (166,350 applications, January 2025 to July 2026), and VA MASTERS has an average 5/5 review rating on Trustpilot.
Can I outsource part-time work only?
Yes. VA MASTERS places full-time and part-time VAs. In VA MASTERS data, 73% of US roles opened February–August 2026 were part-time, and 52% were opened at exactly 80 hours a month.
Ready to Find Your Outsourcing Partner?
If you need a dedicated, fully vetted VA, not an enterprise contract or a freelance gamble, let’s talk. Join 500+ businesses that work with VA MASTERS.
- Dedicated Filipino VA from $6.50/hr
- Up to 80% savings compared with local hiring
- First candidates in about 2 business days
- No upfront fees: it costs nothing to start
- Free replacement guarantee
Anne is the Operations Manager at VA MASTERS, a recruitment agency specializing in Filipino virtual assistants for global businesses. She leads the end-to-end recruitment process — from custom job briefs and skills testing to candidate delivery and ongoing VA management — and has personally overseen the placement of 1,000+ virtual assistants across industries including e-commerce, real estate, healthcare, fintech, digital marketing, and legal services.
With deep expertise in Philippine work culture, remote team integration, and business process optimization, Anne helps clients achieve up to 80% cost savings compared to local hiring while maintaining top-tier quality and performance.
Email: [email protected]
Telephone: +13127660301
