- Elevate Your Customer Service with Professional Virtual Assistants
Boost Customer Satisfaction with Expert Customer Service Support Virtual Assistants
Customer complaints piling up? Support tickets getting out of control? Our Filipino customer service VAs handle your customer interactions professionally while you focus on growing your business.
These aren’t script-reading robots who frustrate your customers more. Our VAs have real customer service experience – they’ve worked in call centers, handled difficult situations, and know how to turn angry customers into happy ones. They understand that behind every ticket is a real person who needs help.
Why Choose VA MASTERS for Customer Service Support?
- They’ve Dealt With Real Customers Before We hire VAs who’ve actually worked in customer service, not people who think being nice is enough. They know how to handle complaints, technical issues, and everything in between.
- Save Money Without Sacrificing Service Why pay $40K+ for local support staff when you can get equally skilled VAs for 80% less? Your customers get great service, your CFO stays happy.
- Coverage When You Need It Need 24/7 support? Early morning coverage? Weekend help? Our VAs work when your customers need help, not just 9-5 Monday through Friday.
- They Actually Care About Your Customers Filipino culture values service and hospitality. Your VAs genuinely want to help customers, not just close tickets as fast as possible.
5. Scale Up or Down Instantly Black Friday coming? Product launch? Add more VAs. Slow season? Scale back. No hiring hassles, no layoffs, just flexibility.
What Your Customer Service VA Actually Handles
Streamline Communication
Manage all your customer touchpoints professionally - from email inquiries to live chat to phone support. They respond quickly, communicate clearly, and ensure every customer feels heard and valued, building trust with every interaction.
Resolve Issues Efficiently
Handle customer complaints with patience and empathy, guide users through technical troubleshooting, and process returns or refunds smoothly. They turn potentially negative experiences into opportunities to showcase your excellent service.
Manage Support Operations
Keep your helpdesk organized, update ticket statuses promptly, and maintain detailed customer interaction logs. They ensure nothing falls through the cracks and every issue gets resolved properly, maintaining your service standards.
Enhance Customer Experience
Provide personalized support that makes customers feel special, offer product recommendations based on needs, and follow up to ensure satisfaction. They go beyond solving problems to creating loyal customers who love your brand.
Track Service Performance
Monitor response times, resolution rates, and customer satisfaction scores to identify areas for improvement. They provide insights that help you continuously enhance your support quality and exceed customer expectations.
How Our Process Works in Hiring VAs
1. Understanding Your Support Needs
We start by learning about your customers, products, and common issues. What kind of questions do you get? What tone should they use? We need to match your brand voice.
2. Finding Service Professionals
We recruit VAs with proven customer service backgrounds who understand your industry. Someone who’s supported software won’t necessarily excel at e-commerce support.
3. Testing Their Service Skills
Every candidate proves they can:
- Handle difficult customer scenarios
- Communicate clearly in writing and speech
- Navigate support tools efficiently
- Show genuine empathy and patience
- Maintain professionalism under pressure
4. You Meet Your Top Candidates
We present 2-3 qualified VAs with their backgrounds and test results. You can interview them, hear how they handle calls, even give them a sample ticket to solve.
5. Setting Up Your Support Star
Your chosen VA gets equipped with:
- Reliable internet for uninterrupted service
- Quality headset for crystal-clear calls
- Access to your helpdesk system
- Quiet workspace for professional calls
- Security measures for customer data
6. Getting Them Customer-Ready
We ensure they’re prepared from day one:
- Complete product knowledge training
- Your brand voice and values immersion
- Support process walkthroughs
- Shadow experienced team members
- Clear service level expectations
See a VA in Action
Major Media Coverage
Client Spotlight
Working with VA Masters has been a game-changer for our recruitment strategy. Their team consistently delivers high-quality candidates who are not only skilled but also aligned with our company culture. We've successfully filled several key roles through their service, and their process is efficient, reliable, and tailored to our needs. It's rare to find a partner that understands your business as deeply and consistently delivers results, and we're glad to continue working with them.
Gary
COO | Innovative Wellness Startup
4.9 Stars | 152 reviews
Reduce Costs with VA Masters' Customer Service Virtual Assistants
Let’s be real about costs. A US-based customer service rep costs $35-45K annually plus benefits, equipment, and training. Our Filipino VAs? About 80% less for the same quality service.
Here’s what you save:
- No benefits overhead – they manage their own
- No equipment costs – they have their setup
- No office space needed – they work remotely
- Flexible scheduling – pay only for coverage you need
- Lower turnover costs – our VAs stay longer
Why Filipino VAs Excel at Customer Service
The Philippines dominates global customer service for good reasons beyond just cost.
Service is in their culture: Filipinos are naturally hospitable and service-oriented. They genuinely enjoy helping people and take pride in providing excellent service.
Communication skills: With excellent English proficiency and neutral accents, they communicate clearly with customers from any region without language barriers.
Patience and empathy: They handle difficult customers with grace, stay calm under pressure, and show genuine concern for customer problems.
Tech-savvy problem solvers: Most Filipino VAs quickly learn new systems, adapt to different support tools, and find creative solutions to customer issues.
Reliability you can count on: They show up on time, meet their metrics, and take their responsibilities seriously. When they commit to helping your customers, they deliver.
Maintaining High-Quality Customer Support at Reduced Costs
With VA Masters, you get cost-effective solutions without sacrificing service quality. Our VAs are trained to:
- Maintain high service standards
- Deliver personalized customer experiences
- Handle high-volume inquiries efficiently
Continuous Improvement: VA Masters’ Approach to Virtual Assistant Support
We don’t just match you with a VA; we ensure ongoing support and development. Our approach includes:
- Regular performance evaluations
- Continuous training updates
- 24/7 support from our management team
Explore the Perks of Contracting Your Client Assistance
Why Choose VA Masters for Your Customer Support Needs?
At VA Masters, we excel in quality, speed, and cost. We are the ideal partner for your customer support needs. Here’s what sets us apart:
- Top-Tier Virtual Assistants: We carefully select and train our VAs. They will provide exceptional service, tailored to your needs. Our VAs excel at managing various customer interactions. They resolve issues quickly and ensure a smooth customer experience.
- Custom Solutions: We understand that every business is unique. We provide personalized staffing solutions. They align with your goals. This ensures a perfect fit for your customer support needs.
- 24/7 Support: VAs in the Philippines can help you support customers 24/7. This will boost their satisfaction and loyalty.
- Cost-Effective Staffing: Save on overhead costs. Keep service quality high. Our solutions are designed to provide you with maximum value and measurable ROI.
- Streamlined Onboarding and Management: We handle recruitment, training, and performance monitoring. You can focus on your core business while we ensure your support team excels.
Choose VA Masters to improve your customer support. Delight your customers with every interaction.
Real Results from Business Owners Like You
Working with VA Masters completely changed the way I handle recruitment. Bringing Raquel on board as my Virtual Assistant has been a huge relief. She takes care of coordinating interviews, tracking candidate progress, and managing job publications, which frees up my time for strategic growth and interviews.
One of the biggest benefits is not having to deal with the logistics side of things. Everything from payroll to performance reviews is managed smoothly by VA Masters, so I can focus on my business without getting bogged down by admin work. It’s reassuring to know there’s always someone to help ensure Raquel stays engaged and productive.
I genuinely appreciate the support and efficiency they bring to my team. If you’re looking to grow your business without the usual stress, I can’t recommend them enough.
Before working with VA Masters, our agency relied solely on local employees. Since partnering with them, we’ve embraced outsourcing, which has opened up new opportunities for scaling and saved us tens of percent in operational costs. Bringing in virtual assistants for campaign management, data analysis, and even a personal assistant has allowed us to grow faster without compromising on quality.
Having all the HR aspects handled seamlessly means I can focus on strategic growth without getting bogged down by admin tasks. It’s reassuring to know there’s always support to keep the team productive and engaged.
If you’re looking to scale efficiently and cost-effectively, I highly recommend them.
Since working with VA Masters, my design workflow has become much more efficient. Hiring Jade as a virtual graphic designer has been a game-changer. He handles everything from creating custom plaque layouts to quickly implementing client revisions, which used to take me hours. Jade’s fast turnaround and attention to detail have helped me meet tight deadlines and keep clients happy.
The impact on my business has been huge—I can now take on more orders without worrying about design bottlenecks. I’ve also saved around 75% on design costs compared to hiring locally. Having all the HR and administrative tasks managed for me makes the whole process seamless. It’s been an incredible experience, and I highly recommend it.
Since working with VA Masters, my productivity as CTO at a fintech company has drastically improved. Hiring an Administrative QA Virtual Assistant has been a game-changer. They handle everything from detailed testing of our application to managing tasks in ClickUp, keeping our R&D team organized and on schedule. They also create clear documentation, ensuring our team and clients are always aligned.The biggest impact has been the proactive communication and initiative—they don’t just follow instructions but actively suggest improvements and catch issues before they escalate. I no longer have to worry about scheduling or follow-ups, which lets me focus on strategic decisions. It’s amazing how smoothly everything runs without the usual HR headaches.This has saved us significant costs compared to local hires while maintaining top-notch quality. I highly recommend this solution to any tech leader looking to scale efficiently.
As a medical tourism company operating globally across multiple countries and locations, maintaining organization and efficiency is crucial for our success. VA Masters helped us map out our processes and routines, identifying tasks that could be outsourced to optimize our workflow. Hiring four Virtual Assistants for administrative tasks, operations, customer support, and social media allowed us to streamline daily operations without losing control or quality.
The cost savings have been significant—over 30% in administrative and operational expenses. Having all HR aspects managed for us made the whole experience smooth and stress-free. This support has been invaluable in helping us scale efficiently while maintaining high standards of service. I highly recommend this solution for any growing business looking to optimize operations.
Bringing on a Virtual Customer Service Assistant has completely changed how I run my e-commerce business. She manages everything—responding to customer emails, coordinating with suppliers, and ensuring deliveries are on time. Knowing that customer inquiries are handled professionally allows me to focus on growing the brand and exploring new opportunities.
A huge advantage is having all the HR aspects managed for me, from payroll to performance reviews. It saves me countless hours and removes the stress of administrative work. The support and efficiency have been incredible, allowing me to scale smoothly while maintaining a high level of customer satisfaction. I couldn’t be happier with the decision.
I have had an incredible experience with VA Masters. Their dedication, professionalism, and genuine care throughout the entire recruitment process and afterward are beyond words. They not only paid meticulous attention to every step but also nurtured both me and the VA, ensuring a seamless and fulfilling match and productive long-term work. Their transparency and commitment made the process effortless and reassuring.The VA they helped me find is absolutely amazing—highly skilled, independent, and incredibly easy to communicate and collaborate with. I couldn’t have asked for a better experience. If you’re looking for a VA service that truly goes above and beyond, VA Masters is the best choice. Highly recommended!
Hiring Lawrence as a QuickBooks Expert and Lery as a Real Estate Administrative VA has completely transformed how I run my real estate business. Lawrence efficiently manages all our financial records, ensuring everything is organized and accurate, while Lery handles property documents, tenant coordination, and administrative tasks. This powerful combination allows me to focus more on investment strategy and growth.
It was incredibly convenient to have VA Masters find the right talent and manage all the HR aspects. The cost savings compared to local hires are substantial, and the efficiency they bring is unmatched. I highly recommend this solution to any real estate investor looking to scale smoothly.
Working with VA Masters has transformed how I run my e-commerce business. Joyce manages our inventory, processes orders, and handles customer communications across all platforms with exceptional attention to detail. Her support has freed up valuable time that I now invest in product development and strategic partnerships.
What impresses me most is Joyce's initiative—she identifies problems before they arise and suggests improvements that have made our operations smoother. Thanks to her help, we've been able to launch two new product lines while maintaining the personal touch our customers love. Having the HR aspects managed by VA Masters makes the whole experience seamless. For any e-commerce entrepreneur wanting to focus on growing their business instead of drowning in day-to-day operations, I highly recommend this solution.
Working with VA Masters to find Jane for our fashion e-commerce business saved us countless hours of recruitment time. They understood exactly what our brand needed and matched us with the perfect candidate on the first try. Jane expertly handles our customer service, website updates, and social media, which allows me to focus on product design and brand development.
What impresses me most is how quickly she grasped our unique combination of style and comfort, effectively communicating this to our customers. The recruitment process that would have taken weeks of my time was handled efficiently, letting me stay focused on growing the business. For any fashion entrepreneur looking to find talented support without the hiring headache, I couldn't recommend VA Masters more highly.
As a digital marketing agency specializing in SEO and online strategy, finding the right talent is crucial for our success. Working with VA Masters to recruit Clarissa was remarkably efficient and aligned perfectly with our fast-paced environment.
The recruitment process was streamlined beyond our expectations. Instead of spending weeks posting job listings, filtering through unqualified applicants, and conducting multiple interview rounds, VA Masters presented us with pre-vetted candidates who genuinely matched our specific technical requirements. Within just a few days, we connected with Clarissa, who demonstrated the exact SEO expertise and analytical skills we needed.
What impressed us most was how VA Masters understood our agency's unique culture and work style. This careful attention to both technical qualifications and team fit saved us countless hours that we could instead dedicate to serving our clients. For a boutique agency like ours where every minute counts, this efficient recruitment approach has been invaluable to maintaining our growth momentum.
What impressed me most was how VA Masters handled everything from recruitment to ongoing support. No lengthy hiring processes, no HR headaches - just results.
Working with VA Masters has completely transformed how I manage LinkedIn for my business. Hiring Zane and Earne as LinkedIn operations specialists has freed me up to focus on what I do best - growing the company. They expertly manage all our community engagement, stay on top of industry trends, and keep our analytics organized.
For any business owner looking to scale their LinkedIn presence without the operational burden, VA Masters delivers exactly what they promise.
Working with VA Masters has been a game-changer for our recruitment strategy. Their team consistently delivers high-quality candidates who are not only skilled but also aligned with our company culture. We've successfully filled several key roles through their service, and their process is efficient, reliable, and tailored to our needs. It's rare to find a partner that understands your business as deeply and consistently delivers results, and we're glad to continue working with them.
Hiring Cris as our SEO Specialist completely changed everything. She handles WordPress management, technical SEO, and creates high-quality travel content that actually converts. She's launched new destination sites in two months, each ranking faster than I expected.What I love most is how proactive Cris is. She doesn't just execute tasks; she comes with SEO strategies and continuously improves our performance. VA Masters made the process seamless, finding someone who truly understands the tourism industry.Our organic traffic increased, and we're ranking for competitive keywords. Cris was able to finish projects on time, and writes good content even if it's in a foreign language.If you need someone who understands both technical and creative SEO, I can't recommend VA Masters enough. It's been a game-changer for scaling our operations.
Hiring Honie as our Virtual Assistant really improved our business approach. She manages our marketing campaigns, social media presence, and online shopping platforms with great expertise. She’s an agile learner and is savvy with various marketing platforms. What I love most is how proactive Honie is. She doesn’t just execute tasks; she keeps the final result in mind, ensuring that she takes initiative and improves our campaigns.VA Masters made the process seamless, finding someone who truly understands our needs.If you need someone who understands digital marketing, I recommend VA Masters. It’s been a game-changer for scaling our online business.
I have hired two virtual assistants from VA maters: one of them is helping me with video editing, and one with bookkeeping.As a solopreneur, it is extremely helpful to be able to delegate tasks to trusted assistants so that I can be free to do what matters the most. I have been very happy with the assistants provided by VA masters. They’ve been competent, attentive, and professional.I recommend VA Master's without hesitation!
Case Studies
Proven Results. Real Impact.
See how our clients are achieving measurable success with the help of our expert virtual assistants. From streamlined operations to significant cost savings, these real-world stories highlight the power of smart hiring and strategic support.
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FAQs
What makes VA Masters’ virtual assistants ideal for customer service roles?
We use a tough six-step process to select our VAs. It ensures they have strong communication skills, customer service experience, and professionalism.
How do you ensure your virtual assistants align with my company's brand?
We train our VAs to match your company’s values, style, and service.
What preparation do your customer service virtual assistants receive?
Our VAs train in customer service, conflict resolution, CRM tools, and communication.
Can your virtual assistants handle emails and live chat support at the same time?
Yes, our VAs are skilled in managing email, live chat, and phone support.
How does VA Masters measure the performance of its customer service virtual assistants?
We hold regular performance reviews and client feedback sessions. We also promote continuous skill development. This ensures high service standards.
What are the cost advantages of hiring a virtual assistant for customer service?
A VA costs 80% less than in-house staff. You get high-quality customer support.
How quickly can a VA Masters virtual assistant start working with my team?
Our onboarding process will have your VA ready to help within a few days of their selection.
What ongoing support does VA Masters provide to ensure continuous service quality?
We provide ongoing monitoring and extra training. Our support team will fix any issues and ensure excellent service.
Our VA Team
Our team comprises experienced professionals dedicated to delivering top-notch virtual staffing solutions. Get to know the experts behind VA MASTERS.
Working at VA Masters has been a life-changing experience. I’ve felt genuinely supported, valued, and trusted every step of the way. What stands out is how much the company cares about our growth. I’ve always felt encouraged to learn, ask questions, and grow without hesitation. Being part of this amazing team has been inspiring. VA Masters has given me more than just a fulfilling career—it’s given me a place where I truly feel I belong.
JennelynOperation Manager VA
Working with VA Master for over three years—almost four—has been one of the most rewarding experiences of my life. From the very beginning, they welcomed me not just as an employee but as part of their family, creating an environment where I always felt valued and supported.When I started, I had no experience as a Virtual Assistant. I came in with nothing but a willingness to learn, starting from scratch. They patiently trained and guided me, molding me into the professional I am today. Their commitment to my growth was incredible—they invested their time, energy, and unwavering support to ensure I succeeded.Through every challenge, they stood by me with understanding and encouragement. The opportunities they provided, combined with their belief in my potential, changed the trajectory of my career. I owe so much of my success to their mentorship and leadership.I am beyond blessed to have bosses who are kind, patient, and genuinely invested in the well-being of their team. For this, I will always be deeply grateful. My nearly four years of service stand as a testament to my loyalty and appreciation for everything VA Master has done for me. This isn’t just a job—it’s been a life-changing experience.
AnnAdministrative VA
I am sincerely grateful to VA Masters for providing me the opportunity to work alongside fantastic individuals under great management and kind, amazing bosses. Initially, I felt hesitant about leaving my 4-year corporate job to join VA Masters. However, the reassurance and support provided by Alon and Tavor ultimately led me to make the decision to leave my previous job. From working part time, they have given me the opportunity to work full time. Of course, it was entirely my decision to leave my previous job, but as a single working mother, I had to ensure I was making the right choice. After 7 months of working with VA Masters, I am confident that I made the right decision. The remote work arrangement allows me to spend more quality time with my daughter, attend her school activities, and even take her to school. One aspect that I truly appreciate about working with VA Masters is the trust they foster. The trust they desire their clients to have in them is the same trust they extend to us as employees. They consistently ensure that their VAs feel appreciated, valued, and trusted, and they never fail to compliment us for our accomplishments and hard work. If they are grateful to have us, we are a hundred times more grateful to have them.
RaquelRecruitment Staff
As I approach my second anniversary working at VA Master, I am filled with gratitude and appreciation for this incredible journey. These past two years have been nothing short of transformative, both professionally and personally.I want to extend my heartfelt thanks to the company for providing me with a supportive and dynamic environment to grow. VA Master isn’t just a workplace; it’s a community of driven, talented, and passionate individuals who inspire me every day. The opportunities I’ve been given to develop my skills, take on new challenges, and contribute to meaningful projects have been invaluable.A special note of appreciation goes to my boss, whose leadership and mentorship have been pivotal to my growth. Your guidance, patience, and belief in my abilities have motivated me to strive for excellence. Thank you for recognizing my potential, encouraging me to push boundaries, and for always being approachable and understanding.These two years have been an incredible chapter in my career, and I am excited about what lies ahead. I am proud to be part of VA Master and look forward to contributing to its continued success.
LeonyCustomer Support Specialist
What I love the most about VA Masters is the people that I worked with. The transparency and opportunities!
JhonGeneral VA
What stands out about VA Masters is how they genuinely value and invest in their people. They provide guidance and support every step of the way, ensuring that you never feel lost or unsupported. Despite my lack of domain knowledge, they believed in me and took a chance by hiring me. This meant a lot to me, and I’m incredibly grateful for the opportunity to prove myself.
LeeData Analyst Team Lead
Working with VA Masters is great! They really make sure that clients and employees are a good professional fit and have a friendly, smooth relationship.
JoyceTalent Acquisition
Hi everyone! I’m Kleb from the Philippines and I’m proud to be part of the VA Masters Team. What I truly appreciate about working here is that they see us as unique individuals with our own set of skills to contribute. The team is truly understanding and they always strive to find win-win solutions, as long as you communicate openly with them. That’s it for me, thank you!
KlebData Analyst Team Lead
VA Masters is a company that truly values its people. The culture is supportive and balanced, and the management listens and provides options within their means. They know how to adjust and compromise, which makes a big difference. The team is approachable, easy to work with, and genuinely cares about our well-being. It’s a great place to grow both professionally and personally.
ChristianaActiveCampaign Expert
As a Creative VA at VA Masters, I’ve found the freedom to fully express my creativity and apply everything I’ve learned, all with the unwavering support of top management. In this industry, it’s rare to be given both a voice and a genuine role in shaping operations, but here, I feel heard, valued, and secure. The warmth of the people and the trust they extend make every day fulfilling. I’m forever grateful to VA Masters, Alon, Tavor, and the whole family, because I can truly see a strong career path here.
RoxyVideo Content Creator
I’m incredibly grateful to VA Masters for helping me transition from working on-site to becoming a virtual assistant. When I started with my client, I had no prior experience as an executive VA—and it was also my first time working from home. On top of that, my coworkers were from different locations, which was all very new to me. What really made the difference were the weekly kamustahan sessions and monthly check-ins. They helped me understand the stress I was feeling, how to manage it, and how to adjust to this new normal. I wouldn’t have been able to transition this smoothly and quickly without their support. Joining VA Masters has truly been one of the best decisions I’ve ever made. 😊
GabbyAdministrative VA
Joining the team has been such a refreshing experience. From day one, I felt supported, guided, and trusted in my role. The systems are clear, communication is smooth, and there’s always room to learn and grow. It’s rare to find a company that values both structure and flexibility, and I’m grateful to be part of a team that truly invests in its people. Working with my client has been a great experience so far. The expectations are clear, the communication is consistent, and I feel encouraged to bring my best to every task. I genuinely appreciate the trust and collaboration. It motivates me to keep improving and contributing even more.
EarnLinkedIn Ops VA
Honestly, being part of the VA Masters team has been such a blessing. It really feels like a family here, everyone’s so supportive and always willing to help each other out. There’s no sense of competition, just genuine teamwork and people lifting each other up. One thing I really appreciate is how hands-on and approachable the leaders are. They don’t just tell us what to do, they guide us, check in, and actually care about how we’re doing, both in work and life. You really feel seen and valued here. Super grateful to be part of a team that treats people with kindness and respect.
JerseyTalent Acquisition
VA Masters saw potential in me. I was a fresh graduate, struggling to find my place in the job market alongside many others trying to kickstart their careers. I applied for both onsite and remote positions, but had no luck—until VA Masters saw not just my job application, but also my capabilities to become a great addition to their clients’ team, who, by the way, are the most kind and supportive individuals. I was a lost adult in my 20s, but VA Masters was the first to believe in me. And now, I’m guided and well taken care of by the entire team.
ZaneLinkedIn Ops VA
I’m truly grateful to VA Masters for their unwavering support and guidance. Flexibility and work-life balance aren’t just benefits—they’re part of the culture. It’s refreshing to work with leaders who are not only passionate and fun, but also deeply committed to our growth and success. At VA Masters, we set meaningful goals that benefit the company, the team, and our clients—making sure everyone grows together. It’s rare to find a workplace that genuinely values people, and I feel incredibly lucky to be part of this amazing team.
TataVideo Content Creator
VA Masters made me fall in love with my job. I truly appreciate the culture of openness and the sense of family, which makes each day both enjoyable and fulfilling. The company’s clear, transparent, and accessible processes also contribute to a more efficient and effective work environment. Moreover, I’m grateful that everyone sees you as someone with the potential to be great. It’s the trust and confidence they place in you that keeps you motivated to do your best.
BrilTalent Acquisition
I had the privilege of doing a trial run with VA Masters, and I can truly say they made me feel like part of the family from the very start. The team is incredibly warm and welcoming, always making sure you’re never left in the dark while learning the ropes. What’s even more remarkable is that everyone—even the management—is open to conversations and truly approachable. You really feel supported and valued throughout the journey. If I were given the opportunity again, I would definitely stay and rock with the team.
MonTalent Acquisition Specialist
I recently joined VA Masters, and I couldn’t be more thrilled to be part of such an outstanding company. From day one, the level of professionalism, support, and commitment to growth has been truly inspiring. The onboarding process was smooth, the team is incredibly welcoming, and the leadership genuinely cares about your success. What sets VA Masters apart is their dedication to excellence—not just in the services they provide, but also in how they treat their team members. They offer clear guidance, ongoing training, and a culture that encourages learning and collaboration. It’s empowering to work in an environment where your contributions are valued and your potential is nurtured. I’m excited for what’s ahead and grateful to be part of a company that truly lives up to its name. If you’re looking for a place where you can grow, thrive, and be part of something meaningful, VA Masters is the place to be!
AnneTraining & Admin Project Manager
Being part of the team at VA Masters has been a great experience. The people here are wonderful, genuinely wanting the best for you. If you ever face any issues, they’re always easy to talk to, offering helpful and understanding support. The work environment here is far better than my previous job, and I truly appreciate being part of this team
KhayTraining & Admin Project Manager
Working as a Talent Acquisition Specialist at VA Masters has been an incredibly fun and fulfilling journey. In just three months, I’ve fallen in love with the recruitment field all over again, thanks to VA Masters’ exceptional systems and tools, and the fantastic hiring team I get to collaborate with every day.The unwavering support and encouragement from management have been invaluable, especially as I navigate my new motherhood stage as I have just given birth 3 weeks ago.It’s truly rewarding to be part of a company that helps Filipinos find supportive work-from-home opportunities within such a vibrant community. I’m proud to contribute to a team that genuinely cares, making VA Masters a fantastic place to grow and thrive.
Joyce AnnTalent Acquisition Specialist
I joined VA Masters last year (2024) as a Web Developer, and it’s been such a positive experience. I’ve worked with different clients as well as on internal projects, and the team has always been supportive and easy to work with. There’s no pressure — just a healthy and encouraging environment where you can really grow.
MilaWeb Developer
I’m incredibly grateful to VA Masters for giving me the chance to be part of their amazing team. The entire hiring process was smooth and surprisingly quick — I was hired just two days after my initial interview! Looking back, it still feels a bit unreal.
What stands out most is how VA Masters has created such a welcoming and supportive environment. Not only have they given me the flexibility to work from home, but they’ve also provided the space to grow both professionally and personally. From day one, everyone has been encouraging and helpful, making it easy to feel excited and motivated to clock in every day. Joining VA Masters is truly one of my favorite chapters in my career journey.
Cess
Working with VA Masters has made me feel part of a group of dedicated people who strive to offer the best quality service to anyone who needs it. Everybody is very hands-on and approachable as well!
Lei
Becoming part of VA Masters has been one of the best things that happened to me this year. Being surrounded by warm, supportive, and hard-working people is everything one could hope for in a workplace. At VA Masters, the top priority is making sure you never feel alone — whether you’re celebrating a milestone or overcoming a challenge, the team is always there to provide guidance and support. 🙂
Angela
Working at VA Masters has been such a rewarding experience. The team is incredibly supportive, and I’ve grown so much both personally and professionally. The collaborative culture and strong sense of community make every day fulfilling. I’m proud to be part of a team that truly values growth, innovation, and people. I’m also thankful to VA Masters for matching me with a great client and work that aligns perfectly with my expertise.
Cris
It has been an incredible experience working with VA Masters. From day one, I have felt supported, guided, and motivated, and my tenure with them has been truly rewarding. VA Masters provides an amazing environment to learn, grow, and succeed as a professional, and I’m grateful to be part of such a dedicated and empowering team.
Lery
It has been quite enjoyable to work at VA Masters. I’ve been a Virtual Assistant for almost 4- years, but nothing compares to my time here. From the company to the managers, team, and clients, the genuine support every step of the way makes all the difference.
As a mom, finding a job that balances family responsibilities with supportive leaders is not easy. That’s why I’m thankful to be part of a team that understands and supports both personal and professional growth.
HonieVirtual Assistant
Being part of VA Masters has been an incredibly rewarding experience. The team’s support makes every task feel lighter, and I’ve gained so much knowledge that’s helping me grow in my career. I truly appreciate the positive culture and collaborative spirit — it genuinely feels like being part of a family.
J.David
The company, the people, and my client are all amazing! I truly enjoy working here and being part of such a supportive and uplifting environment.
CJ
It’s my first time applying for a VA job, and VA Masters has helped me a lot in landing a part-time role and getting hired right away.
Hony
Ready to Enhance Your Customer Service?
Partner with VA Masters today and take your customer support to the next level. Contact us to get started. See the impact skilled virtual assistants can have on your business!
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