Best Outsourcing Companies for Small Business (2026 Guide)

Most "best outsourcing companies" lists were built for enterprises. They rank the large BPOs, which are designed for big contact-center programmes, long contracts and teams of hundreds. A small business usually needs something else: one to ten dedicated remote people, a price you can see before the sales call, and a provider that handles the hiring and HR so you don't have to.

This guide compares the small business outsourcing services owners actually choose between: virtual assistant recruitment agencies, managed VA services, offshore staffing companies and US-based assistant services. Every price is taken from the provider's own website (checked October 2026); where a provider doesn't publish one, we say so.

Quick Answer

The best small business outsourcing company depends on what you hand off. For dedicated remote admin, customer support, bookkeeping or marketing help, VA MASTERS recruits Filipino virtual assistants from $6.50/hr (about $1,040 a month full-time, with part-time possible), with first candidates in about 2 business days and nothing to pay to start. If you want one flat rate, Pineapple VA charges $8/hr; if you want US-based assistants, Time Etc and Boldly publish higher rates and BELAY quotes per client.

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What Are Small Business Outsourcing Services?

Small business outsourcing services are outside providers that take over recurring work a small business would otherwise hire for locally: admin, customer support, bookkeeping, marketing, sales support, IT or e-commerce operations. The work is done either by a dedicated remote person who works only for you, or by a shared team that handles several clients.

Type of providerWhat you getHow it's pricedFits a small business when…
Virtual assistant recruitment agencyA dedicated remote professional recruited for your role; the agency handles payments and ongoing supportHourly, billed monthlyYou want one to ten dedicated people and little HR work
Managed VA serviceAn assistant from the provider's team on a monthly planMonthly plan or hour bundlesYou want a packaged plan and standard admin tasks
Offshore staffing companyStaff employed and managed by the provider, often office-basedMonthly rate per staff member, usually on quoteYou plan a larger offshore team
BPO (business process outsourcing)A managed process or contact-center team run by the BPOPer seat, per hour or per transaction, on quoteYou have high, steady volume in one process
US-based assistant serviceA US-based assistant for a set number of hoursHour bundles, usually $36+ an hourYou need a few hours a week of local-time help
Freelance marketplaceDirect access to freelancersSet by each freelancer, plus platform feesYou have a one-off project and time to screen candidates yourself

Remote Admin Outsourcing for Small Businesses

Admin is where most small businesses start. In VA MASTERS' data, administrative and operations support makes up 37.9% of all VA work (323 roles opened February–August 2026), and among US roles the admin share is 40.8% (220 US roles, same period). The best remote admin outsourcing for a small business is usually one dedicated admin assistant who learns your inbox, calendar, CRM and documents, not a shared service that rotates people. Through VA MASTERS, an admin VA costs $6.50–$10/hr, or $1,040–$1,600 a month full-time. See our administrative virtual assistant page for the full role.

Finding a 'perfect local hire' right nearby is a myth, because physical location does not guarantee good work. For small businesses that cannot afford high local hiring costs, remote hiring isn't about replacing current workers. It is often the key first step that helps a founder stop wasting time on basic tasks and start focusing on growing their business.— Alon Pearl, Founder & CEO, VA MASTERS (Manila Standard)

This guide focuses on outsourcing to the Philippines, one of the leading destinations for English-speaking remote professionals. For the full picture, see our Philippines outsourcing guide.

How We Evaluated These Companies

We evaluated each provider against five criteria that matter to small business owners rather than enterprise procurement teams:

CriteriaWhy it matters for a small business
Pricing transparencyYou need to model the cost before committing. A published price or range is a good sign; "contact us" means you compare quotes.
Recruitment or vetting qualityOne bad hire hurts a 5-person team far more than a 500-person one.
Dedicated vs shared staffA dedicated person learns your business; a shared agent splits attention across clients.
Minimum commitmentSmall businesses can't sign 12-month contracts for 20 seats. Part-time options and short terms matter.
Ongoing supportRecruiting-only services leave HR and payments with you. Ongoing support changes the equation.

Small Business Outsourcing Companies Compared (2026)

Prices below are from each provider's own pricing page in October 2026. "Not published" means the provider quotes per client. Full-time means about 160 hours a month.

CompanyModelStaff based inPublished priceFull-time per monthBest for
VA MASTERSDedicated VA, custom-recruited for your rolePhilippines$6.50–$15/hr by role$1,040–$1,600 for admin and customer support rolesSmall businesses hiring 1–10 dedicated remote professionals
Pineapple VAVirtual assistant service, flat ratePhilippines$8/hr, invoiced weeklyAbout $1,280Owners who want one flat rate
Stealth AgentsManaged executive assistantsNot stated on its pricing pageCore Support EA $1,600/month (160 hours), plus a one-time onboarding fee$1,600–$3,000 by planOwners who want a packaged EA plan
MyOutDeskManaged full-time virtual professionalsNot stated on its pricing pageManaged from $1,988/month; Specialized from $2,500/monthFrom $1,988Real estate and other SMB teams that want a managed plan
WishupManaged virtual assistantsIndia (US-based plan available)Prime VA $1,999/month; US-based VA $5,400/monthFrom $1,999 (confirm the daily hours the plan covers)Month-to-month admin help
CloudstaffOffshore staffingPhilippines, Colombia, India, KenyaNot published; one monthly rate per staff memberOn quoteGrowing teams that want an offshore staffing provider
PrialtoManaged assistant with an engagement manager and backupNot stated$1,600/month per 55-hour unit; $250 setup fee (waived on a 1-year agreement)From $3,600 (165 hours)Executives who want backup cover
Time EtcUS-based virtual assistants, hourly plansUS10 hours $390 to 60 hours $2,160 a monthNo full-time plan publishedA few hours a week of US-based help
BoldlyPremium subscription staffingNorth America or Europe40 hours $2,600 to 100 hours $6,500 a monthOn requestExecutive support from North America or Europe
BELAYUS-based assistants and bookkeepersUSNot published; flat monthly feeOn quoteBusinesses that want US-based fractional support

Compare the full monthly cost, not the headline. Ask every provider what the price includes, how many hours it covers, whether there is a setup or onboarding fee, and the minimum term. Our pricing page shows exactly what VA MASTERS' hourly rate includes.

The Best Outsourcing Companies for Small Businesses in 2026

We ranked these providers on what a small business owner can check before signing: a dedicated person rather than a shared agent, how transparent the price is, the minimum commitment, the quality of the recruiting or vetting, and the support after placement. Every price comes from the provider's own website (October 2026). Freelance marketplaces are left out of the ranking: you can hire there, but you do the recruiting, testing and management yourself.

1. VA MASTERS: Best for Dedicated Remote Professionals on a Small Business Budget

Best for: agencies, e-commerce brands, real estate investors, startups and service businesses that need one to ten dedicated remote professionals for admin, customer support, bookkeeping, marketing, sales or IT.

VA MASTERS is a virtual assistant recruitment agency. Every search is custom-built for your role through a 6-stage process, powered by a database of 400,000+ pre-assessed Filipino applicants, with a skills test built on your tasks where the role needs it. You interview the top 2–3 candidates and choose who joins your team. After placement we handle payments, time tracking and account management.

FeatureDetail
RolesAdmin and operations, customer support, bookkeeping, social media and marketing, sales and lead generation, e-commerce, IT, and most other remote roles
Price$6.50–$15/hr for most roles (admin and customer support $6.50–$10/hr); up to $25/hr only for tech and development roles
HoursFull-time or part-time; 80 hours a month is our recommended minimum, and 40 hours is possible
Time to first candidatesAbout 2 business days
Cost to startNothing: no upfront fees, no setup fees
ReplacementFree replacement guarantee if you're not satisfied with your VA

Limitations: staff are in the Philippines, so it isn't the right fit if you need on-site staff, and it isn't built for 50-seat contact-center programmes.

2. Pineapple VA: Best for One Flat Hourly Rate

Best for: owners who want a Philippines-based assistant at one simple price.

Pineapple VA lists a flat rate of $8/hr on its pricing page, invoiced weekly, with no minimum and no setup fee. That is about $1,280 a month at 160 hours. The flat rate applies across tasks, so check how specialist roles such as bookkeeping or paid ads are matched and tested.

3. Stealth Agents: Best for a Packaged Executive Assistant Plan

Best for: founders who want a fixed monthly EA plan with oversight.

Stealth Agents' pricing page lists a Core Support EA at $1,600 a month for 160 hours, a Senior EA at $2,400 and an Ops/PM plan at $3,000, plus a one-time onboarding fee. The page lists a 3-month commitment, so confirm the term before you sign.

4. MyOutDesk: Best for Managed Plans for Real Estate and SMB Teams

Best for: real estate teams and other small and mid-size businesses that want a managed full-time professional.

MyOutDesk's pricing page shows Managed Outsourcing from $1,988 a month and Specialized from $2,500 a month for full-time professionals, with Enterprise plans on request. MyOutDesk describes its service as "managed, full-time virtual professionals for growing SMB and Enterprise teams".

5. Wishup: Best for Month-to-Month Plans

Best for: owners who want to cancel any time.

Wishup's pricing page lists a Prime VA at $1,999 a month, an Elite VA at $2,999 and a US-based VA at $5,400, month to month with no long-term contract. Its assistants are mostly based in India. The page offers 4- and 8-hour daily options, so confirm how many hours your plan covers.

6. Cloudstaff: Best for Building an Offshore Team

Best for: growing companies that plan several offshore hires.

Cloudstaff recruits staff in the Philippines, Colombia, India and Kenya and charges one clear monthly rate per staff member with no setup fees. The rate itself is not published; you request a quote.

7. Prialto: Best for Executives Who Need Backup Cover

Best for: executives who want an assistant plus a backup assistant and an engagement manager.

Prialto prices in 55-hour units at $1,600 a month ($1,500 for the executive version), with full-time from $3,600 a month for 165 hours. There is a $250 setup fee, waived on a 1-year agreement, and a 90-day minimum per unit.

8. Time Etc: Best for a Few Hours of US-Based Help

Best for: owners who need a few hours a week from a US-based assistant.

Time Etc's monthly plans run from 10 hours for $390 to 60 hours for $2,160 (about $36–$39 an hour), with no setup fee and the option to cancel. It suits light, high-touch admin, not a full-time role.

9. Boldly: Best for Premium Executive Support

Best for: executives who want a premium assistant based in North America or Europe.

Boldly's subscription plans start at 40 hours for $2,600 a month and go up to 100 hours for $6,500; 160 hours is on request. Specialist tasks are billed separately.

10. BELAY: Best for US-Based Fractional Support

Best for: established businesses that want US-based assistants and bookkeepers.

BELAY offers US-based virtual assistants, bookkeepers and other fractional support for a flat monthly fee. Prices are not published; you start with a consultation.

Real Results from VA MASTERS Clients

Real Estate Investor Managing 70 Properties with 1 VA

A real estate investor who manages 70 properties explains how one Filipino VA recruited by VA MASTERS took over day-to-day operations and "took us to a different level", freeing him to focus on deals.

Coaching Founders Scaling Faster With VA MASTERS

The founders of a coaching business describe hiring their VA through VA MASTERS: how fast the VA started, how the VA took over CRM and funnel work, and why they were "very, very impressed".

BPO vs VA Agency: Which Is Best for a Small Business?

For most small businesses, a VA agency is a better fit than a BPO. BPOs are built to run a process at volume, such as a contact center, with their own supervisors, standard scripts, per-seat pricing and longer contracts. A VA agency recruits a dedicated person who works in your tools, under your direction, for as few as one role.

What to checkBPOVA agency (e.g. VA MASTERS)
Team sizeUsually built for teams and programmesFrom one person, part-time or full-time
Who manages the workThe BPO's supervisorsYou, with the agency's support
Dedicated to your businessOften shared agentsYes, one dedicated person per role
PricingPer seat, per hour or per transaction, usually on quoteHourly; VA MASTERS from $6.50/hr
Best forHigh-volume, repetitive processesAdmin, support, bookkeeping, marketing and mixed roles

A BPO can still be the best choice for a small business with one high-volume process, such as inbound calls that need cover in several shifts. For everything else, start with a dedicated VA. See our full guide on the real difference between a BPO and a VA agency.

Traditional BPOs were built for repetitive tasks managed through middle management layers that separate the client from the worker. Modern business leaders don't want an isolated call center. They want dedicated team members who understand their brand, work directly in their company tools, and help them accomplish high-level work.— Alon Pearl, Founder & CEO, VA MASTERS

What Outsourcing Actually Costs a Small Business in 2026

Through VA MASTERS, most roles cost $6.50–$15/hr, all-inclusive: recruitment, payments, time tracking and account management are part of the rate. You are billed monthly for the hours your VA actually worked. The US comparison uses BLS median wages from May 2025, before benefits, payroll taxes and office costs.

$6.50 – $15/hr
Most small business roles, dedicated to your business, full-time or part-time
It costs nothing to start. No upfront fees, no setup fees.
RoleVA MASTERS rateFull-time per month (160 hours)Comparable US role (BLS, May 2025)
Administrative and operations VA$6.50–$10/hr$1,040–$1,600Secretaries and administrative assistants: median $48,310 a year
Customer support VA$6.50–$10/hr$1,040–$1,600Customer service representatives: median $21.53 an hour
Social media VA$7.50–$9/hr$1,200–$1,440—
Bookkeeping and finance VA$7.50–$14/hr$1,200–$2,240Bookkeeping, accounting and auditing clerks: median $50,670 a year
Marketing VA$8.50–$15/hr$1,360–$2,400—
Sales and lead generation VA$8.50–$14.50/hr$1,360–$2,320—

Part-time works too: an admin VA at 80 hours a month costs $520–$800. Rates follow our published role categories; see the full rate table and our virtual assistant cost breakdown.

The Small Business Math

An admin VA at $8/hr full-time costs $1,280 a month, or $15,360 a year. The median US secretary or administrative assistant earned $48,310 in May 2025. That is about $32,950 a year (about 68%) less on wages alone for one role, before benefits, payroll taxes, equipment and office space, which is why total savings can reach up to 80% compared with local hiring.

Which Roles Small Businesses Should Outsource First

You don't need to delegate everything at once. Start with one or two roles that take the most of the owner's time, document the processes, then expand. These are the roles small businesses most often outsource first:

  1. Admin and inbox management: email, calendar, scheduling, CRM updates and data entry.
  2. Customer support: email, chat and phone support, order questions and follow-ups. See customer service VAs.
  3. Bookkeeping and finance admin: invoices, payables, reconciliations and month-end prep. See QuickBooks and Xero bookkeeping VAs.
  4. Social media and content: scheduling, community replies, simple graphics and reporting. See digital marketing and social media VAs.
  5. Lead generation and sales support: list building, outreach and CRM hygiene. See lead generation VAs.

Most roles mix several of these: only 26% of VA roles opened February–August 2026 covered a single type of work, and 72% were part-time, with 46% starting at exactly 80 hours a month (VA MASTERS analysis of 323 roles at 253 companies, What Businesses Actually Outsource to Virtual Assistants in 2026). For a full list of what to hand off and in what order, see our task delegation guide.

From Our Research

US small businesses hiring through this channel filled roles in a median of 12 days, and 73% of those roles were part-time, with 52% opened at exactly 80 hours a month (VA MASTERS data on 220 US roles at 174 companies, February–August 2026). VA MASTERS makes no causal claim about why these businesses hired offshore.

Source: The US Hiring Channel No Employment Statistic Counts, VA MASTERS.

Data as of August 2026. See the VA MASTERS statistics report for the latest figures.

How We Test and Match Small Business VAs

How We Test Administrative VAs on Real Tasks

A real VA MASTERS skill-test sample: the candidate builds a step-by-step SOP and writes a professional client email, showing organization, clarity and written communication before a client ever interviews her.

How We Helped an Agency Hire Their Dream Marketing VA

After months of failed hires, a marketing agency needed one person who could run operations, write copy, run campaigns and build client presentations. The video shows how VA MASTERS searched, tested and found that VA.

How to Choose the Right Outsourcing Company for Your Small Business

The right partner depends on what you're outsourcing, how many people you need and how much HR work you want to keep. Work through these five steps:

Step 1: Define the Role Type

Is it a specialised, skill-dependent role (bookkeeper, marketing specialist, QA tester) or a generalist admin role? Specialised roles need testing on the real tasks; generalist roles give you more choice of provider.

Step 2: Decide How Involved You Want to Be

If you have little time for recruiting, HR and payments, choose a provider that handles all of it. If you have an internal HR function and want direct access to talent, a platform model may work.

Step 3: Match on Budget, Hours and Volume

For one to five people at $6.50–$15/hr, a VA agency in the Philippines is usually the best value. For US-based assistants, expect $36 an hour and up. If you need fewer hours, ask for part-time: at VA MASTERS, 80 hours a month is the recommended minimum and 40 hours is possible. Don't pay enterprise BPO rates for small business needs.

Step 4: Evaluate the Recruitment Process

Ask every provider: how do you find candidates, do you build a test for my specific role, and how many candidates will I meet? At VA MASTERS, about 1 in 508 applicants is placed (166,350 applications, January 2025 to July 2026; VA MASTERS statistics report), and you meet the top 2–3.

Step 5: Check the Replacement Policy and Terms

Ask what happens if the person isn't the right fit, and get it in writing. VA MASTERS gives a free replacement if you're not satisfied with your VA, and every new VA starts with a 30-day trial period (details on our pricing page).

Time zones: VAs can work the schedule you need, including US, UK or Australian business hours; we recruit for your hours. Put the hours in the job description so candidates apply for that schedule.

Not Sure Which Option Is Right for Your Business?

Book a free call with VA MASTERS. We'll tell you honestly whether we're the right fit, and what to expect from our process, pricing and timeline.

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Red Flags to Watch Out For When Choosing an Outsourcing Company

No All-In Price in Writing

Some providers publish prices and some quote per client; both are fine. What isn't fine is a quote that doesn't say what it includes. Get the hourly or monthly rate, the hours it covers, setup or onboarding fees and the minimum term in writing before you sign.

Generic Assessments Instead of Role-Specific Testing

Most providers say they "rigorously vet" candidates. Ask what the test for your specific role looks like. A personality quiz or a generic English test is not role testing.

Shared Agents Presented as Dedicated Staff

A dedicated VA works only for your business. A shared agent handles several clients at once. For roles that need deep knowledge of your business, insist on dedicated.

No Replacement Policy

Even a good recruiting process produces the occasional mismatch. A good partner replaces a person who isn't the right fit, without a new recruitment fee.

Paying Before You Meet Candidates

Be careful with providers that charge recruitment fees before you have seen a single candidate. At VA MASTERS it costs nothing to start: there are no upfront fees and no setup fees.

Long Lock-Ins for a Small Team

An annual contract or a large seat minimum rarely makes sense for one or two roles. Ask about trial periods, notice periods and fees to scale up or down.

How VA MASTERS Recruits: The 6-Stage Process

Every search runs through the same six stages, built around your role. It is selective: about 1 in 508 applicants is placed (166,350 applications, January 2025 to July 2026).

Detailed Job Posting

We map your business, your tools and what the role will own day to day, then write a job description for that exact role and your hours.

Candidate Collection

Every search is custom-built for the role, powered by our database of 400,000+ pre-assessed Filipino applicants.

Initial Screening

English, internet reliability, relevant experience and work readiness are checked, with AI-assisted screening and human recruiters.

Custom Skills Test

Where the role needs it, candidates complete real tasks from your business: an inbox and calendar exercise, a support ticket, a bookkeeping batch or a content brief.

In-Depth Interview

Our recruiters assess communication, culture fit and how candidates handle the situations your role will face.

Client Interview and Selection

You meet the top 2–3 candidates, usually within about 2 business days, and choose who joins your team.

1,000+
VAs Placed
500+
Clients
98%
Client Satisfaction
Up to 80%
Cost Savings vs. Local Hiring

VA MASTERS vs Other Small Business Outsourcing Options

What to checkVA MASTERSManaged VA serviceBPOFreelance marketplaceUS local admin hire
Cost (admin, full-time)$6.50–$10/hr, $1,040–$1,600 a monthMonthly plans; $1,280–$1,999+ a month among the providers abovePer seat or per hour, usually on quoteSet by each freelancer, plus platform feesMedian $48,310 a year plus benefits (BLS, May 2025)
Dedicated to your business✓ Full-time or part-timeUsuallyOften shared agentsOften several clients✓
Skills test on your tasks✓ Custom, where the role needs itAsk the providerAsk the providerYou test them yourselfYou test them yourself
You choose the person✓ From the top 2–3Ask the provider✗✓✓
Time to first candidatesAbout 2 business daysAsk the providerAsk the providerDepends on your own screeningWeeks to months
Payments and HR support✓ Handled✓✓✗Your responsibility
Replacement if it doesn't work out✓ Free replacement guaranteeAsk the providerAsk the provider✗✗
Cost to startNothing: no upfront or setup feesSome charge setup or onboarding feesSet-up and minimum termsPlatform feesRecruiting costs

Comparing freelance marketplaces with agencies in more detail? Read VA agency vs freelance platform. Looking for a country-specific list? See the best outsourcing companies in the US, or browse the lists for e-commerce brands and real estate.

Hear From Our VAs — Happy VAs Deliver Better Results for Your Business

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Gabby
Administrative VA
I’m incredibly grateful to VA Masters for helping me transition from working on-site to becoming a virtual assistant. … What really made the difference were the weekly kamustahan sessions and monthly check-ins. … Joining VA Masters has truly been one of the best decisions I’ve ever made.
Leony
Leony
Customer Support Specialist
As I approach my second anniversary working at VA Master, I am filled with gratitude and appreciation for this incredible journey. … The opportunities I’ve been given to develop my skills, take on new challenges, and contribute to meaningful projects have been invaluable. …
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Jennelyn
Operation Manager VA
Working at VA Masters has been a life-changing experience. I’ve felt genuinely supported, valued, and trusted every step of the way. What stands out is how much the company cares about our growth. …
★ 5/5 average
Indeed Reviews — Happy VAs mean reliable results for your business. Read VA reviews on Indeed · Glassdoor: average 5/5
Real client work, and a placement that matched what I could actually do
I was placed with an Australian consulting client and the work was real operations work from day one rather than busywork. … Management communicated consistently and the culture was supportive. …
Admin VA — Sep 2026
A Company That Truly Invests in VA Growth
The management ensures that every VA has the opportunity to grow professionally. They provide great support, guidance, and a positive environment that helps us improve our skills and confidence.
Virtual Administrative Assistant — Dec 2025
Great group of people
Everyone is warm and approachable. No micro-management. They offer and provide support through regular catch-up calls/messages. Overall, great working environment/culture.
Executive Assistant — Dec 2025

Frequently Asked Questions

What is the best outsourcing company for small businesses in 2026?

For small businesses that need one to ten dedicated remote professionals, VA MASTERS recruits Filipino VAs from $6.50/hr with first candidates in about 2 business days, a custom skills test where the role needs it, and nothing to pay to start. Pineapple VA ($8/hr flat), Stealth Agents (from $1,600 a month), MyOutDesk (from $1,988 a month) and Wishup (Prime VA $1,999 a month) offer managed plans; Time Etc and Boldly offer US- or North America/Europe-based assistants at higher published rates, and BELAY offers US-based assistants on quote.

What are small business outsourcing services?

Small business outsourcing services are outside providers that take over recurring work such as admin, customer support, bookkeeping, marketing, sales support or IT. They range from VA recruitment agencies and managed VA services to offshore staffing companies, BPOs and US-based assistant services.

What is the best remote admin outsourcing for small businesses?

For most small businesses, the best remote admin outsourcing is one dedicated admin assistant who learns your inbox, calendar, CRM and documents. Through VA MASTERS, a dedicated admin VA costs $6.50–$10/hr, about $1,040–$1,600 a month full-time, or $520–$800 a month at 80 hours.

What is the best BPO for small businesses?

Most small businesses are better served by a VA agency than a BPO. BPOs are built for high-volume processes with their own supervisors, per-seat pricing and longer contracts. A BPO makes sense for one high-volume process such as multi-shift inbound calls; for admin, support, bookkeeping or marketing roles, a dedicated VA from an agency like VA MASTERS is usually the better fit.

How much does outsourcing cost for a small business?

Through VA MASTERS, most roles cost $6.50–$15/hr, all-inclusive, with tech and development roles up to $25/hr. A full-time admin or customer support VA costs $1,040–$1,600 a month. Managed VA plans from other providers in this guide start at about $1,280–$1,999 a month, and US-based assistants cost about $36 an hour and up.

Is it worth outsourcing if I only need one person or part-time help?

Yes. One dedicated VA is a common starting point, and part-time is normal: 72% of VA roles opened February–August 2026 were part-time (VA MASTERS analysis of 323 roles). At VA MASTERS, 80 hours a month is the recommended minimum and 40 hours a month is possible.

How do I know if an outsourcing company is legitimate?

Check for a clear price in writing (published or quoted), reviews on independent sites such as Trustpilot, Indeed and Glassdoor, a specific recruitment or vetting process, a written replacement policy, and no recruitment fees before you meet candidates.

Can I outsource to the Philippines without using an agency?

Yes, through freelance marketplaces and job boards. You then own the whole recruiting, screening, testing, contract and payment process. For a first VA or a specialised role, an agency saves the owner time and lowers the risk of a mismatch.

How long does it take to hire a virtual assistant through an agency?

With VA MASTERS, you meet your top 2–3 candidates in about 2 business days after the role is defined. US small businesses hiring through this channel filled roles in a median of 12 days (VA MASTERS data on 220 US roles, February–August 2026).

Can a Filipino virtual assistant work US, UK or Australian hours?

Yes. VAs can work the schedule you need, including US, UK or Australian business hours: we recruit for your hours. Put the working hours in the job description so candidates apply for that schedule.

What does it cost to start with VA MASTERS?

It costs nothing to start: no upfront fees and no setup fees. You meet the top 2–3 candidates, choose your VA, and if you're not satisfied with your VA you get a free replacement.

Find Your Small Business Outsourcing Match

VA MASTERS has placed 1,000+ Filipino professionals with businesses worldwide. Book a free discovery call: we'll map what to hand off first and show you what a dedicated VA costs for your role.

  • Skills tests built for your exact role where it needs one
  • First candidates in about 2 business days
  • $6.50–$15/hr for most roles, up to 80% less than local hiring
  • Full-time or part-time, billed monthly for hours worked
  • It costs nothing to start: no upfront fees, no setup fees
  • Free replacement guarantee
Book a Free Discovery Call →
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