Nearshore vs Offshore vs Onshore: Which Outsourcing Model Is Right for Your Business?

Three outsourcing models. Three very different cost structures. Three sets of tradeoffs that every business owner needs to understand before making a hiring decision that will affect their operations for years. The outsourcing industry loves to oversimplify this choice — “nearshore for collaboration, offshore for savings, onshore for quality” — but the reality is far more nuanced, and most of the conventional wisdom is outdated or flat-out wrong.

Here is what actually matters: onshore outsourcing in the US costs $25 to $65 per hour depending on the role. Nearshore outsourcing to Latin America costs $10 to $35 per hour. Offshore outsourcing to the Philippines costs $6 to $15 per hour and delivers up to 80% savings compared to US hires. The quality gap between these models? Far smaller than the cost gap would suggest — and in many cases, the gap runs in the opposite direction from what people expect. Filipino virtual assistants, for example, frequently outperform nearshore alternatives in English proficiency, customer service quality, and administrative consistency.

VA Masters has placed 1,000+ Filipino virtual assistants and has seen firsthand how businesses succeed (and struggle) with each model. This comparison gives you the data, context, and framework to choose the right outsourcing approach for your specific situation — not generic advice, but actionable analysis based on real-world outcomes across hundreds of businesses. For additional cost data, see our complete outsourcing price guide by function.

What Each Outsourcing Model Actually Means

Before comparing, definitions matter. These terms get used loosely, and the boundaries have blurred as remote work becomes the norm.

Onshore Outsourcing

Onshore means hiring workers or contracting services within your own country. For US-based businesses, this means US-based freelancers, virtual assistants, agencies, or BPO firms. The workers are in the same country, usually in similar or identical timezones, and share the same cultural and business norms.

• Geography: Same country (US to US)
• Timezone overlap: Full or near-full (max 3 hours difference within the US)
• Cost range: $25 to $65/hour depending on role and region
• Language: Native English
• Common use cases: High-touch client work, legal and compliance roles, sales requiring deep cultural knowledge

Nearshore Outsourcing

Nearshore means hiring in a neighboring country or region with similar timezones. For US businesses, this typically means Latin America -- Mexico, Colombia, Argentina, Brazil, Costa Rica, and similar markets. The core selling point is timezone alignment combined with cost savings versus onshore.

• Geography: Adjacent region (US to Latin America)
• Timezone overlap: Significant (0 to 3 hours difference typically)
• Cost range: $10 to $35/hour depending on role and country
• Language: Variable English proficiency; strong bilingual Spanish/English in some markets
• Common use cases: Software development requiring pair programming, bilingual customer service, roles demanding constant synchronous collaboration

Offshore Outsourcing

Offshore means hiring in a distant country, typically with a significant timezone difference. For US businesses, the primary offshore destinations are the Philippines, India, Vietnam, and other Asian markets. The core advantage is maximum cost efficiency with access to large, specialized talent pools.

• Geography: Distant region (US to Asia/Pacific)
• Timezone overlap: Limited naturally (12 to 16 hours ahead), but night-shift alignment is standard practice
• Cost range: $6 to $25/hour depending on role and country
• Language: Varies by country; Philippines has English as an official language with over 70 million speakers
• Common use cases: Customer service, admin support, bookkeeping, digital marketing, data entry, IT support

Cost Comparison: The Numbers That Actually Matter

Cost is the single most significant differentiator between these three models. The gaps are not incremental -- they are structural.

Administrative Support

• Onshore (US): $20 to $35/hour ($3,200-$5,600/month)
• Nearshore (LATAM): $12 to $22/hour ($1,920-$3,520/month)
• Offshore (Philippines): $7 to $11/hour ($1,120-$1,760/month)
• Offshore savings vs onshore: 65-69%

Customer Service

• Onshore (US): $15 to $25/hour ($2,400-$4,000/month)
• Nearshore (LATAM): $10 to $20/hour ($1,600-$3,200/month)
• Offshore (Philippines): $7 to $10/hour ($1,120-$1,600/month)
• Offshore savings vs onshore: 53-60%

Bookkeeping and Accounting

• Onshore (US): $25 to $45/hour ($4,000-$7,200/month)
• Nearshore (LATAM): $15 to $28/hour ($2,400-$4,480/month)
• Offshore (Philippines): $8 to $13/hour ($1,280-$2,080/month)
• Offshore savings vs onshore: 68-71%

Software Development

• Onshore (US): $45 to $85/hour ($7,200-$13,600/month)
• Nearshore (LATAM): $20 to $55/hour ($3,200-$8,800/month)
• Offshore (Philippines/India): $10 to $25/hour ($1,600-$4,000/month)
• Offshore savings vs onshore: 56-71%

Digital Marketing

• Onshore (US): $25 to $60/hour ($4,000-$9,600/month)
• Nearshore (LATAM): $15 to $35/hour ($2,400-$5,600/month)
• Offshore (Philippines): $7 to $15/hour ($1,120-$2,400/month)
• Offshore savings vs onshore: 72-75%

Total Annual Cost: A 5-Person Team

Consider a typical outsourced team of 5 people: one admin assistant, two customer service reps, one bookkeeper, and one digital marketer -- all full-time.

• Onshore (US): $340,000 to $560,000/year (including benefits)
• Nearshore (LATAM): $150,000 to $295,000/year
• Offshore (Philippines via VA Masters): $73,000 to $116,000/year

The offshore model saves $267,000 to $444,000 per year compared to onshore for that same five-person team. Even compared to nearshore, offshore saves $77,000 to $179,000 per year. These are not rounding errors. They are the difference between a business that grows and one that stagnates under payroll costs. For detailed role-by-role pricing, see our Filipino VA salary guide.

Quality and Talent: The Assumptions That Need Breaking

The most persistent myth in outsourcing is that cost and quality are directly proportional -- that you get what you pay for, and offshore talent must be worse because it is cheaper. This is wrong, and the reason it is wrong is important to understand.

Why Offshore Costs Less Without Being Lower Quality

Outsourcing cost differences are driven by cost-of-living differences, not talent-quality differences. A senior bookkeeper in the Philippines earning $12/hour has the same professional qualifications, certifications, and experience as a US bookkeeper earning $40/hour. The Filipino bookkeeper earns less because housing, food, transportation, and healthcare cost a fraction of US prices. At $12/hour, that bookkeeper lives a comfortable, professional-class life in the Philippines -- equivalent in purchasing power to a much higher US salary.

This is the fundamental economics of offshore outsourcing: you access equivalent talent at radically lower cost because cost-of-living arbitrage is real and persistent.

English Proficiency by Model

English quality is where assumptions most frequently fail. Many businesses assume nearshore (LATAM) means better English than offshore (Asia). The data says otherwise.

• Philippines: English is an official language. "High Proficiency" on the EF English Proficiency Index. Over 70 million speakers. Medium of instruction in schools. American-accented English is standard in the BPO industry.
• India: English is widely spoken in business contexts but accent and communication style differences require adjustment. Variable quality outside major cities.
• Mexico: "Low" proficiency on the EF EPI. Strong bilingual professionals exist but are a smaller percentage of the workforce.
• Colombia: "Low" proficiency on the EF EPI. Growing English-fluent talent pool, particularly in Bogota and Medellin.
• Argentina: "High" proficiency on the EF EPI, but at premium LATAM rates ($20-$55/hour for skilled roles).

The Philippines consistently outperforms most nearshore alternatives in English communication quality while costing 50-60% less. This is not a subjective opinion -- it is measurable data confirmed by global proficiency indexes and the fact that the Philippines is the world's second-largest English-speaking BPO market.

Talent Pool Depth

• Onshore (US): Deep talent pool but intense competition for skilled workers, driving costs up. Talent shortages in many functions.
• Nearshore (LATAM): Growing talent pool, especially in tech (Argentina, Brazil). English-fluent subset is smaller. Talent concentrated in major cities.
• Offshore (Philippines): 1.7 million BPO professionals. 700,000+ English-educated college graduates annually. The deepest single-country outsourcing talent pool in the world for English-language roles.

Communication and Timezone: The Practical Realities

Timezone is the most frequently cited objection to offshore outsourcing. It is also the most overstated concern for most business functions.

The Timezone Debate

Onshore Advantage

Full timezone alignment means meetings can be scheduled anytime, responses are near-instant during business hours, and there is no overnight handoff. This is genuinely valuable for roles requiring constant synchronous interaction throughout the workday.

Nearshore Advantage

0 to 3 hours timezone difference provides most of the synchronous benefits of onshore. Real-time collaboration is easy. This is LATAM's strongest selling point and a legitimate differentiator for roles that require continuous real-time interaction.

Offshore Reality

The Philippines is 12 to 16 hours ahead of the US. This sounds problematic until you understand how the Philippine outsourcing industry actually operates. Over 1.3 million Filipino professionals work US-timezone night shifts as standard practice, supported by 20+ years of infrastructure -- transportation networks, food services, 24-hour healthcare, and dedicated night-shift support systems.

When Timezone Actually Matters vs When It Does Not

Timezone Is Critical For:

• Live phone support during US business hours (though Filipino VAs do this routinely on night shifts)
• Pair programming requiring constant screen sharing
• Roles where managers need to communicate synchronously throughout the entire day
• Client-facing positions where instant response during US hours is expected

Timezone Is Irrelevant For:

• Administrative tasks (email management, scheduling, data entry)
• Bookkeeping and accounting (batch processing, reconciliation, reporting)
• Content creation and digital marketing (strategy execution, social media scheduling)
• Customer service via email and chat (asynchronous by nature)
• Research, data analysis, and reporting
• E-commerce operations (order processing, listing management)

The honest assessment: 70-80% of commonly outsourced tasks are asynchronous and function perfectly regardless of timezone. For these roles, the timezone "disadvantage" of offshore is a non-issue. Many businesses actually discover that the "follow-the-sun" model -- where Filipino VAs complete work during their shift (your overnight) and you review results in the morning -- increases total productivity because work continues 16+ hours per day.

Communication Quality Beyond Timezone

Communication quality is not just about when you talk -- it is about how effectively you communicate. This includes:

• Written communication: Filipino VAs excel at written English. Their emails, reports, and documentation are consistently professional. This matters because the majority of remote work communication happens via text (Slack, email, project management tools).
• Cultural alignment: The Philippines has deep cultural connections to the US through historical ties, American media consumption, and 25+ years of BPO service to US companies. Filipino professionals understand US business norms, idioms, and communication styles.
• Responsiveness: Filipino VAs working US-timezone shifts are available during your business hours. The timezone offset means nothing when the professional is working when you are working.

Scalability and Flexibility

How quickly can you scale your team up or down? This varies significantly by model and directly impacts your ability to respond to business growth or seasonal fluctuations.

Onshore Scalability

• Hiring speed: 3 to 8 weeks for quality hires in most roles
• Scaling cost: Each additional hire adds $40,000 to $90,000/year minimum
• Scaling down: Employment law considerations, severance obligations, cultural impact
• Talent availability: Tight labor market in many functions; competition for skilled workers is fierce

Nearshore Scalability

• Hiring speed: 2 to 6 weeks depending on country and role
• Scaling cost: Each additional hire adds $19,000 to $55,000/year
• Scaling down: Generally more flexible than onshore but varies by country's labor laws
• Talent availability: Growing but concentrated in specific cities; English-fluent talent can be harder to find at scale

Offshore Scalability

• Hiring speed: 1 to 3 weeks through an established agency like VA Masters
• Scaling cost: Each additional hire adds $11,000 to $28,000/year
• Scaling down: Most flexible option; month-to-month arrangements are standard
• Talent availability: Deepest pool. The Philippines produces 700,000+ graduates annually. Finding qualified candidates for standard business roles takes days, not weeks.

For businesses that need to scale quickly -- seasonal e-commerce operations, growing startups, companies launching new service lines -- offshore outsourcing offers unmatched flexibility at the lowest per-hire cost. Our complete guide to building a remote team in the Philippines walks through the scaling process step by step.

Risk, IP Protection, and Compliance

Risk management is a legitimate consideration when choosing an outsourcing model. But the actual risks are often different from what people assume.

Data Security and IP Protection

Onshore

US workers are subject to US employment law, NDAs are enforceable domestically, and data stays within US jurisdiction. This provides the strongest legal framework for IP protection -- but it does not eliminate risk. Internal data breaches by US employees are common.

Nearshore

LATAM countries have varying levels of IP and data protection law. Mexico and Colombia have improved frameworks, but enforcement mechanisms are weaker than US domestic law. Contracts are enforceable but cross-border legal action is more complex and expensive.

Offshore

The Philippines has the Data Privacy Act of 2012, modeled after EU data protection standards. The Philippine outsourcing industry has invested heavily in data security infrastructure because it is fundamental to the industry's viability. Major BPO companies and agencies maintain ISO 27001 certification and SOC 2 compliance. VA Masters screens for security awareness and ensures all VAs understand confidentiality requirements.

Quality Control Risk

The real risk in outsourcing is not data theft -- it is inconsistent quality. This risk is actually highest with individual freelancers (any geography) and lowest with established agencies that have recruitment, training, and management processes. VA Masters' 6-stage vetting process -- including skills testing, English assessment, personality evaluation, and reference checks -- reduces quality risk to a level that most businesses find lower than their domestic hiring outcomes.

Business Continuity

• Onshore risk: Single-geography dependence. Natural disasters, power outages, or economic disruptions in your region affect your entire team.
• Nearshore risk: Geographic diversification but still within similar disaster and economic risk zones.
• Offshore risk: True geographic diversification. A team split between US operations and Philippine support continues operating even if one location faces disruption. The Philippines' BPO industry maintained near-full operations during COVID through rapid work-from-home transitions -- demonstrating robust business continuity capabilities.

Best Model by Role and Function

The right answer is almost never "use one model for everything." Different roles have different requirements, and the optimal model varies accordingly.

Administrative Support

Best model: Offshore (Philippines). Admin work is largely asynchronous. Email management, scheduling, data entry, document preparation, and calendar management do not require real-time synchronous communication throughout the day. Filipino VAs have deep experience in admin support, excellent English for written communication, and cost $7-$11/hour versus $20-$35 onshore. There is no compelling reason to pay 3x more for timezone alignment on work that does not need it.

Customer Service (Email and Chat)

Best model: Offshore (Philippines). The Philippines is the global leader in outsourced customer service for a reason. Filipino CS reps handle email and chat support with American-accented English, cultural familiarity, and high CSAT scores at $7-$10/hour. For email and chat, timezone is irrelevant since responses are asynchronous.

Customer Service (Phone, US Hours)

Best model: Offshore (Philippines) or Nearshore. Filipino VAs routinely work US-timezone shifts for phone support. The Philippines' BPO industry built its reputation on phone-based customer service. Nearshore is a viable alternative if you need bilingual Spanish/English phone support.

Bookkeeping and Accounting

Best model: Offshore (Philippines). Bookkeeping is batch work -- reconciliation, AP/AR processing, financial reporting. It is asynchronous by nature. The Philippines produces 30,000+ accountancy graduates annually, many CPA-certified and trained in QuickBooks, Xero, and US accounting standards. Rates of $8-$13/hour deliver up to 80% savings versus US bookkeepers. See our accounting outsourcing guide for details.

Digital Marketing

Best model: Offshore (Philippines). Filipino digital marketers work with the same tools (Google Ads, Meta, HubSpot, Mailchimp) and create English-language content at $7-$15/hour. Strategy execution, social media management, email campaigns, and SEO work are all asynchronous and timezone-independent.

Software Development

Best model: Depends on workflow. If your development process requires extensive pair programming and constant synchronous screen sharing, nearshore (LATAM) provides timezone alignment at $20-$55/hour. If your development workflow uses code reviews, pull requests, and async communication (which most modern teams do), offshore delivers equivalent talent at $10-$25/hour. For full-stack web development, the Philippines has a strong and growing talent pool.

Sales and Lead Generation

Best model: Offshore (Philippines) for most functions. Lead research, list building, cold email, CRM management, and appointment setting are all asynchronous or semi-synchronous. Filipino SDRs at $8-$12/hour outperform the cost-benefit ratio of $22-$40/hour US SDRs. For live phone-based sales requiring deep US cultural context, onshore may still be preferable.

HR and Recruitment Support

Best model: Offshore (Philippines). Resume screening, candidate sourcing, interview scheduling, onboarding paperwork, and HR administration are ideal offshore functions. Filipino HR professionals are trained in US employment practices and HR software at $8-$12/hour. For more, see our HR outsourcing guide.

Offshore Pricing with VA Masters

VA Masters' Philippine rates represent the optimal point on the cost-quality curve. At $7 to $15/hour for pre-vetted professionals who have passed a rigorous 6-stage recruitment process, you access talent that competes with -- and often exceeds -- nearshore and onshore alternatives at a fraction of the cost. Every VA is screened for English proficiency, technical skills, personality fit, and remote work reliability.

Compare that to the $20-$55/hour nearshore range or the $25-$65/hour onshore range, and the economic case for offshore becomes overwhelming for the majority of business functions. The real ROI of hiring a VA typically shows payback within the first month.

Since working with VA Masters, my productivity as CTO at a fintech company has drastically improved. Hiring an Administrative QA Virtual Assistant has been a game-changer. They handle everything from detailed testing of our application to managing tasks in ClickUp, keeping our R&D team organized and on schedule. They also create clear documentation, ensuring our team and clients are always aligned.The biggest impact has been the proactive communication and initiative—they don’t just follow instructions but actively suggest improvements and catch issues before they escalate. I no longer have to worry about scheduling or follow-ups, which lets me focus on strategic decisions. It’s amazing how smoothly everything runs without the usual HR headaches.This has saved us significant costs compared to local hires while maintaining top-notch quality. I highly recommend this solution to any tech leader looking to scale efficiently.

Ori

CTO | Fintech

★★★★★

Our 6-Stage Recruitment Process

The difference between a good offshore outsourcing experience and a bad one is almost entirely about recruitment quality. Businesses that hire random freelancers from a marketplace often struggle with quality consistency. Businesses that hire through a rigorous vetting process consistently report outcomes that match or exceed their onshore experience. VA Masters screens thousands of candidates to present only the top performers -- across English skills, technical ability, cultural fit, and professional reliability.

The Hybrid Model: Best of All Worlds

The smartest businesses do not pick one model -- they combine models strategically based on what each role actually requires.

A Practical Hybrid Example

Consider a mid-size e-commerce company with 15 outsourced positions:

• Offshore (Philippines, 10 positions): 3 customer service reps, 2 admin assistants, 1 bookkeeper, 2 digital marketers, 1 product listing specialist, 1 HR coordinator. Cost: ~$14,000/month
• Nearshore (LATAM, 3 positions): 2 developers (pair programming workflow), 1 bilingual Spanish/English CS rep. Cost: ~$9,500/month
• Onshore (US, 2 positions): 1 sales director (complex US-market negotiations), 1 compliance officer (regulatory requirements). Cost: ~$14,000/month

Total hybrid cost: ~$37,500/month ($450,000/year)

Fully onshore equivalent: ~$95,000/month ($1,140,000/year)

Annual savings: $690,000 -- without sacrificing quality for any role

How to Decide Which Model for Each Role

Ask these three questions for every position:

1. Does this role require real-time synchronous communication for more than 50% of the workday? If no, offshore is viable (and usually optimal).
2. Does this role require native-level cultural understanding of a specific US market or customer base? If no, Filipino VAs' American-influenced English and cultural familiarity is sufficient.
3. Does this role have regulatory requirements mandating US-based workers? If no, offshore or nearshore saves 50-80% versus onshore.

For most businesses, 60-80% of their outsourced roles fit the offshore model perfectly, delivering the maximum cost savings without meaningful tradeoffs.

What Our Clients Say

Shira

Owner - Recruitment Agency

★★★★★

Working with VA Masters completely changed the way I handle recruitment. Bringing Raquel on board as my Virtual Assistant has been a huge relief. She takes care of coordinating interviews, tracking candidate progress, and managing job publications, which frees up my time for strategic growth and interviews. One of the biggest benefits is not having to deal with the logistics side of things. Everything from payroll to performance reviews is managed smoothly by VA Masters, so I can focus on my business without getting bogged down by admin work. It’s reassuring to know there’s always someone to help ensure Raquel stays engaged and productive. I genuinely appreciate the support and efficiency they bring to my team. If you’re looking to grow your business without the usual stress, I can’t recommend them enough.

Liad

Co-Founder | Growth Marketing Agency

★★★★★

Before working with VA Masters, our agency relied solely on local employees. Since partnering with them, we’ve embraced outsourcing, which has opened up new opportunities for scaling and saved us tens of percent in operational costs. Bringing in virtual assistants for campaign management, data analysis, and even a personal assistant has allowed us to grow faster without compromising on quality. Having all the HR aspects handled seamlessly means I can focus on strategic growth without getting bogged down by admin tasks. It’s reassuring to know there’s always support to keep the team productive and engaged. If you’re looking to scale efficiently and cost-effectively, I highly recommend them.

Yoni

CEO | SEO Agency

★★★★★

As a digital marketing agency specializing in SEO and online strategy, finding the right talent is crucial for our success. Working with VA Masters to recruit Clarissa was remarkably efficient and aligned perfectly with our fast-paced environment. The recruitment process was streamlined beyond our expectations. Instead of spending weeks posting job listings, filtering through unqualified applicants, and conducting multiple interview rounds, VA Masters presented us with pre-vetted candidates who genuinely matched our specific technical requirements. Within just a few days, we connected with Clarissa, who demonstrated the exact SEO expertise and analytical skills we needed. What impressed us most was how VA Masters understood our agency's unique culture and work style. This careful attention to both technical qualifications and team fit saved us countless hours that we could instead dedicate to serving our clients. For a boutique agency like ours where every minute counts, this efficient recruitment approach has been invaluable to maintaining our growth momentum.

Ori

CTO | Fintech

★★★★★

Since working with VA Masters, my productivity as CTO at a fintech company has drastically improved. Hiring an Administrative QA Virtual Assistant has been a game-changer. They handle everything from detailed testing of our application to managing tasks in ClickUp, keeping our R&D team organized and on schedule. They also create clear documentation, ensuring our team and clients are always aligned.The biggest impact has been the proactive communication and initiative—they don’t just follow instructions but actively suggest improvements and catch issues before they escalate. I no longer have to worry about scheduling or follow-ups, which lets me focus on strategic decisions. It’s amazing how smoothly everything runs without the usual HR headaches.This has saved us significant costs compared to local hires while maintaining top-notch quality. I highly recommend this solution to any tech leader looking to scale efficiently.

Ben

Entrepreneur | E-commerce

★★★★★

Working with VA Masters has transformed how I run my e-commerce business. Joyce manages our inventory, processes orders, and handles customer communications across all platforms with exceptional attention to detail. Her support has freed up valuable time that I now invest in product development and strategic partnerships. What impresses me most is Joyce's initiative—she identifies problems before they arise and suggests improvements that have made our operations smoother. Thanks to her help, we've been able to launch two new product lines while maintaining the personal touch our customers love. Having the HR aspects managed by VA Masters makes the whole experience seamless. For any e-commerce entrepreneur wanting to focus on growing their business instead of drowning in day-to-day operations, I highly recommend this solution.

Real Messages from Real Clients

Hear From Our VAs

CJ

-

The company, the people, and my client are all amazing! I truly enjoy working here and being part of such a supportive and uplifting environment.

Ann

Administrative VA

Working with VA Master for over three years—almost four—has been one of the most rewarding experiences of my life. From the very beginning, they welcomed me not just as an employee but as part of their family, creating an environment where I always felt valued and supported.When I started, I had no experience as a Virtual Assistant. I came in with nothing but a willingness to learn, starting from scratch. They patiently trained and guided me, molding me into the professional I am today. Their commitment to my growth was incredible—they invested their time, energy, and unwavering support to ensure I succeeded.Through every challenge, they stood by me with understanding and encouragement. The opportunities they provided, combined with their belief in my potential, changed the trajectory of my career. I owe so much of my success to their mentorship and leadership.I am beyond blessed to have bosses who are kind, patient, and genuinely invested in the well-being of their team. For this, I will always be deeply grateful. My nearly four years of service stand as a testament to my loyalty and appreciation for everything VA Master has done for me. This isn’t just a job—it’s been a life-changing experience.

Leony

Customer Support Specialist

As I approach my second anniversary working at VA Master, I am filled with gratitude and appreciation for this incredible journey. These past two years have been nothing short of transformative, both professionally and personally.I want to extend my heartfelt thanks to the company for providing me with a supportive and dynamic environment to grow. VA Master isn’t just a workplace; it’s a community of driven, talented, and passionate individuals who inspire me every day. The opportunities I’ve been given to develop my skills, take on new challenges, and contribute to meaningful projects have been invaluable.A special note of appreciation goes to my boss, whose leadership and mentorship have been pivotal to my growth. Your guidance, patience, and belief in my abilities have motivated me to strive for excellence. Thank you for recognizing my potential, encouraging me to push boundaries, and for always being approachable and understanding.These two years have been an incredible chapter in my career, and I am excited about what lies ahead. I am proud to be part of VA Master and look forward to contributing to its continued success.

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