Sales Coordinator

Job Summary

B2B sells, mostly inbound calls and hot leads.

High compensation and great service to sale!

99.9% Satisfaction rate from our clients so you’re going to sell a really good service.

Great bonuses beyond the hourly rate.

We are seeking a dynamic and professional Sales Coordinator to conduct discovery calls with business owners interested in our services. This role is ideal for someone who excels in consultative sales, client coordination, and building relationships. The successful candidate will guide warm leads through our recruitment process and help them make informed decisions about outsourcing. This position emphasizes trust-building, understanding client needs, and providing transparent, educational conversations – no cold calling required.

Key Responsibilities

• Conduct structured discovery calls (30 minutes) with prospects who have shown interest in our services
• Present our process and service offering using a well-prepared presentation deck
• Ask insightful, probing questions to understand each client’s business, challenges, and specific requirements
• Clearly explain pricing, timelines, and how our process works in professional English
• Address client questions, concerns, and objections regarding remote virtual assistants
• Document detailed notes about client requirements for smooth handoff to our recruitment team
• Follow up with prospects via email and calls to move them forward in the process
• Coordinate with internal teams to ensure timely and accurate handoff of client information
• Track conversations and prospect status in our CRM system (Pipedrive)
• Reach out to warm leads through email, LinkedIn, and referrals
• Maintain a professional and consultative approach with clients at all times

Mandatory Requirements

• Exceptional spoken and written English communication skills
• Minimum 1-year experience in customer-facing roles (sales coordination, customer service, account management, appointment setting)
• Strong active listening skills, able to take detailed notes while maintaining a natural conversation flow
• Professional phone presence with clear and confident communication
• Highly organized and detail-oriented
• Business acumen and ability to quickly understand client challenges
• Self-motivated, reliable, and independent; comfortable working with minimal supervision
• Reliable internet connection and a quiet, professional home workspace
• Availability to work US business hours (EST or PST timezone)
• Patient and thorough, ensuring prospects fully understand services before making decisions

Preferred Skills

• Experience conducting discovery calls or needs assessments
• Familiarity with recruitment, outsourcing, or the virtual assistant industry
• Experience with Pipedrive CRM system
• Background in B2B service sales or business development
• Comfortable presenting via video calls (Zoom, Google Meet)
• Ability to handle pricing discussions and objections professionally
• Strong problem-solving skills and emotional intelligence

What Success Looks Like

• Moving prospects forward in the process through effective discovery calls
• Maintaining organized, accurate documentation of client conversations and requirements
• Building and nurturing a pipeline of qualified prospects
• Meeting conversion targets through a consultative approach
• Providing the recruitment team with clear information for successful placements

Compensation & Growth

• Competitive hourly rate based on experience and English proficiency
• Performance-based bonuses for completed calls and successful conversions
• Opportunities for salary increases based on performance reviews
• Clear career growth path as the company scales
• Potential for advancement into team leadership

Work Setup

• Regular team communication via WhatsApp and video calls
• Supportive company culture that values professional growth and authentic communication

Work Schedule

12:00AM – 06:00AM PHT (a bit flexible if needed, not too flex)

Mon-Fri