Part TimeAdministrative and Operations SupportReal Estate

Job Summary

We are seeking a detail-oriented and proactive Property Management Virtual Assistant to support the day-to-day operations of a growing property management company overseeing approximately 70 residential units. This role centers on maintenance coordination, tenant communication, lease administration, and general administrative support, with additional scheduling duties for a related service business.

Key Responsibilities

Coordinate maintenance requests by communicating with tenants, contractors, and property owners to ensure timely resolution of work orders
Log maintenance and work order costs into the property management system (Buildium)
Manage lease renewals, including preparing and sending renewal documentation to tenants
Facilitate new tenant onboarding, ensuring all paperwork and processes are completed smoothly
Respond to tenant and client emails promptly and professionally
Address lease-related issues and escalate as needed
Schedule appointments and manage calendars across two businesses to prevent overbooking
Follow up on rent collection and flag overdue accounts
Maintain organized records within Buildium and other business systems
Communicate with Spanish-speaking contractors when needed

Mandatory Skills

Experience in property management, real estate administration, or a similar role
Familiarity with property management software (Buildium experience is a strong plus)
Excellent English communication skills, both written and verbal
Strong organizational skills with the ability to manage multiple tasks and priorities
Experience handling maintenance coordination, tenant communications, and lease documentation
Reliable, detail-oriented, and able to work independently with minimal supervision
Proficiency in email management and calendar scheduling
Strong communication skills and ability to collaborate effectively with property owners, tenants, and contractors

Preferred Skills

Conversational or working proficiency in Spanish
Experience with accounting or bookkeeping tasks in a property management context
Familiarity with scheduling and dispatch coordination for service-based businesses
Knowledge of lease agreements, renewals, and tenant onboarding processes
Ability to manage multiple projects simultaneously
Experience using Google Workspace or similar productivity tools
*Why Join Us:** This is a great opportunity to become an integral part of a hands-on property management operation where your contributions will have a direct and visible impact. You will work closely with the business owner in a collaborative environment with room to grow your responsibilities over time. If you thrive on organization, problem-solving, and keeping things running smoothly, this role is an excellent fit.