GoHighLevel Expert

• *Job Summary:** We are seeking an experienced GoHighLevel Expert to join our accounting firm and take the lead on CRM automation, workflow development, and AI-powered features. This is a hands-on role for someone who not only executes but also advises — helping shape our automation strategy, building efficient workflows, and guiding the team on best practices within the GoHighLevel ecosystem.

Key Responsibilities

• Build, configure, and optimize GoHighLevel workflows and automations tailored to business operations
• Set up and manage AI features within GoHighLevel, including AI chatbots and automated responses
• Design and implement automation sequences to streamline client communication and internal processes
• Manage and maintain GoHighLevel sub-accounts and overall CRM configuration
• Advise the team on GoHighLevel capabilities, new features, and strategic opportunities for automation
• Troubleshoot technical issues within the GoHighLevel platform and implement solutions promptly
• Create and maintain documentation for all workflows, automations, and system configurations
• Identify repetitive manual processes and recommend automation solutions within GoHighLevel
• Collaborate closely with the business owners to align CRM strategy with operational goals
• Stay current on GoHighLevel updates, integrations, and emerging AI tools relevant to the platform

Mandatory Skills

• Extensive hands-on experience with GoHighLevel, including workflows, automations, and CRM management
• Proven ability to build and optimize automation sequences and sales/communication pipelines
• Strong understanding of GoHighLevel AI features, including chatbot setup and configuration
• Experience working with both agency-level and sub-account configurations in GoHighLevel
• Ability to guide and train team members on GoHighLevel tools and best practices
• Reliable, detail-oriented, and able to work independently with minimal supervision
• Strong communication skills with the ability to explain technical concepts clearly to non-technical stakeholders
• Proactive problem-solver who takes initiative beyond assigned tasks

Preferred Skills

• Experience supporting accounting firms, financial services, or professional services businesses
• Familiarity with third-party integrations commonly used alongside GoHighLevel (Zapier, Make, etc.)
• Knowledge of marketing automation principles, lead nurturing, and client lifecycle management
• Experience building SOPs and training documentation for CRM processes
• Ability to manage multiple projects simultaneously
• Background in consulting or advisory roles where guiding clients on technical strategy was a key responsibility
• *Why Join Us:** This is a unique opportunity to become a core part of a growing team and directly shape how the business operates. You will have the freedom to recommend and implement solutions, not just follow instructions. If you thrive in a collaborative environment where your expertise is valued and your role has room to expand, we would love to hear from you.

Work Schedule

10 AM – 2:00 PM AEST