Full TimeAdministrative and Operations SupportE-commerce Management

*Job Summary:** We are seeking a highly organized and technically skilled Shopify & E-Commerce Operations Manager to oversee and optimize our Shopify Plus store and connected e-commerce systems. This role combines front-end store management with backend operational support, app integrations, workflow automation, and technical troubleshooting. The ideal candidate is data-driven, proactive, and comfortable working across Shopify apps, backend systems, and basic coding or customization tasks.

Key Responsibilities

Manage and maintain all Shopify Plus backend settings, configurations, and operational workflows
Configure and execute promotions, bundles, discount codes, subscriptions, and sitewide updates
Troubleshoot Shopify platform issues, theme conflicts, app integrations, and checkout-related problems
Manage Shopify apps, integrations, APIs, and third-party tools to improve automation and operational efficiency
Assist with backend customization, Liquid edits, app settings, and basic coding tasks as needed
Collaborate with developers and technical partners on enhancements, integrations, and troubleshooting
Oversee product uploads, variants, pricing, collections, and digital assets
Ensure product titles, descriptions, SEO fields, metafields, and tags are accurate and optimized
Maintain organized site navigation, product categorization, and merchandising structure
Conduct routine product, pricing, and content audits to ensure consistency and accuracy
Support landing page creation and merchandising updates for promotions and seasonal campaigns
Maintain accurate inventory across Shopify and connected ERP/WMS systems
Coordinate with warehouse, purchasing, and logistics teams to ensure inventory accuracy and order flow
Monitor syncing tools, integrations, and automation systems for real-time inventory and order updates
Identify and resolve discrepancies to prevent overselling, duplicate orders, or fulfillment issues
Track and analyze key metrics including sales performance, conversion rates, AOV, traffic, customer retention, and return rates
Generate regular reports and actionable insights for leadership
Evaluate and recommend new Shopify apps, automation tools, and workflow enhancements
Support digital marketing initiatives, email/SMS campaigns, and seasonal e-commerce planning

Mandatory Skills

Proven experience managing Shopify or Shopify Plus stores
Familiarity with Shopify apps, integrations, APIs, and backend workflows
Basic knowledge of HTML, CSS, and Liquid templating
Strong analytical and problem-solving skills
Experience with inventory systems, fulfillment operations, or ERP/WMS integrations
Proficiency in data analysis and reporting using tools such as Google Analytics
Solid understanding of SEO principles and product merchandising
Reliable, detail-oriented, and able to work independently with minimal supervision
Strong communication and organizational skills

Preferred Skills

Experience specifically with Shopify Plus features and capabilities
Familiarity with Klaviyo, Meta Ads, or other e-commerce marketing tools
Background in food and beverage or CPG e-commerce operations
Experience with e-commerce automation workflows and process optimization
Ability to manage multiple projects simultaneously in a fast-paced environment
Knowledge of email/SMS marketing campaign execution and strategy
Experience collaborating with developers on technical integrations and enhancements

*Why Join Us:** This is an exciting opportunity to take ownership of a growing e-commerce operation powered by Shopify Plus. You will play a central role in driving operational efficiency, improving the customer experience, and directly contributing to business growth. If you thrive in a hands-on, data-driven environment and enjoy solving complex e-commerce challenges, this role is an excellent fit.