Outbound Appointment Setter

Job Summary

We are looking for a results-driven Appointment Setter to be the first point of contact for our outreach to laboratories and healthcare providers. You will make outbound calls, introduce our offering, and book qualified meetings directly on the founder’s calendar so he can focus on running the meetings themselves. The ideal candidate is a confident, persuasive communicator who is motivated by numbers and takes pride in consistently hitting meeting-booking targets.

Key Responsibilities

• Make outbound calls to laboratories, doctors, and other healthcare providers from prepared lead lists
• Introduce our products and services clearly and professionally during initial conversations
• Qualify prospects and book appointments directly on the founder’s calendar
• Handle objections and follow up with prospects who need more time or information
• Keep lead lists up to date by logging call outcomes, notes, and next steps in Excel and the CRM
• Track personal performance metrics, including calls made and meetings booked per call
• Share feedback on call results and suggest ways to improve booking rates
• Work closely with the founder to refine messaging and make the most of a focused pool of prospects

Mandatory Skills

• Proven experience in outbound calling, cold calling, or appointment setting, with a track record of booked meetings
• Excellent spoken English with a clear, confident, and professional phone presence
• Strong sales and persuasion skills, including objection handling
• Comfortable working with KPIs and targets, such as meetings booked per call
• Proficiency in Excel or Google Sheets and calendar scheduling tools
• Experience using a CRM or willingness to learn one quickly
• Resilient, persistent, and positive when dealing with rejection
• Reliable, detail-oriented, and able to work independently
• Strong communication skills

Preferred Skills

• Background in the medical, healthcare, biotech, or laboratory industry
• Experience in B2B sales or outreach to doctors, clinics, or other professionals
• Ability to quickly learn technical or industry-specific products and talk about them with confidence
• Experience following a call script while adapting naturally to each conversation
• Ability to manage multiple projects simultaneously

Why Join Us

This is an opportunity to join a growing business in the biotech and medical space, where your results are visible and valued. You will work directly with the founder, with clear goals and room to grow as the business expands. If you enjoy a performance-driven environment where your impact is easy to measure, you will fit right in.

Work Schedule

Monday to Friday, 8 hours per day, following client’s US operating hours