Job Summary
We are looking for an experienced Online Business Manager to build and run the operational backbone of a fast-scaling coaching and personal-brand business. You’ll move between hands-on delivery and independent ownership across onboarding systems, a lead magnet, a course, a new SaaS product, and in-person events. This role is ideal for someone who can own a tech stack end to end, hold multiple workstreams at once, and bring growth ideas to the table rather than just executing tasks.
Key Responsibilities
- Automate and complete the client onboarding system, including contracts, questionnaires, calendar setup, and Zoom links
- Own the technical build of the onboarding process end to end, including tools and automations
- Set up reliable payment tracking and reporting, and lead the migration from PayPal to a new payment gateway
- Scope and lead the migration away from the current CRM/funnel platform to a replacement system
- Set up and manage Zoom, calendar, and email systems, including a full business name change across platforms
- Set up a password manager to centralize and secure credentials
- Organize Google Drive content into a clear, maintainable structure
- Customize and launch a lead magnet quiz tool, aligned to current offers and messaging
- Set up and manage a course delivery platform, including workbooks, PDFs, and supporting materials
- Build email sequences supporting course delivery, engagement, and upsells
- Project manage the build and launch of a new SaaS product, including timelines and developer coordination
- Research, plan, and organize in-person events, including ticket sales funnels
- Project manage a full brand rebrand across every platform and touchpoint
- Build launch plans and document SOPs for each new project
- Own content repurposing and distribution across platforms using automation and social scheduling tools
- Manage a community group’s day-to-day presence and moderation
- Manage a weekly newsletter and build ongoing email automations
- Build and manage marketing funnels end to end, from lead magnet through checkout
- Manage website updates and regular link checks
- Own the client support inbox and manage new client onboarding
- Manage client gifting and branded merchandise
- Manage supporting VA and contractor team members
Mandatory Skills
- Proven experience as an Online Business Manager for a coaching, course, or personal-brand business
- Strong technical ability to own and integrate a multi-tool tech stack independently
- Genuine project management skills, able to manage multiple concurrent workstreams
- Experience with email marketing platforms, funnel builders, and website management
- Reliable, detail-oriented, and able to work independently
- Strong communication skills and ability to collaborate closely when needed
Preferred Skills
- Experience with tools such as GoHighLevel, Kit/Mailchimp/ActiveCampaign, ThriveCart, Showit, ScoreApp, Bubble.io, MemberVault, ManyChat, or Metricool
- Experience with payment gateway migrations
- Experience managing Google Ads or a Google Business Profile
- Forward-thinking approach to growth, AI, and systems improvement
- Experience supporting podcast, LinkedIn, Substack, or YouTube growth channels
Why Join Us
This is a chance to join a fast-growing business at an exciting stage, with real room to grow in scope as new projects move from plan to reality. You’ll have the autonomy to own major systems while working closely with a founder who values growth ideas and forward thinking. If you thrive on variety, ownership, and building things properly, this is a great long-term fit.
Work Schedule
UK Time (CET) Confirm the hours with the client
This position is no longer open
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