Multi-Marketplace E-commerce Operations

Job Summary

We are seeking a Multi-Marketplace E-commerce Operations specialist to manage day-to-day operations across multiple online sales channels for a growing educational children’s toy brand. This role involves overseeing product listings, monitoring inventory, handling customer communications, and ensuring account health across Shopify, Amazon, Walmart Marketplace, and TikTok Shop. The ideal candidate is organized, detail-driven, and experienced in managing e-commerce operations across several platforms simultaneously.

Key Responsibilities

• Manage and maintain product listings across Shopify, Amazon, Walmart Marketplace, and TikTok Shop
• Monitor inventory levels across all channels and flag restocking needs or discrepancies
• Respond to customer emails and inquiries in a timely and professional manner
• Track account health dashboards and escalate compliance alerts, policy flags, or performance notifications from marketplaces
• Ensure product information, pricing, and imagery are accurate and consistent across all platforms
• Support the onboarding and setup of new marketplace channels as the brand expands
• Assist with marketplace advertising campaigns and monitor ad performance as needed
• Provide regular status updates on channel activity, order volume, and any issues requiring attention
• Coordinate with the business owner on compliance requirements, particularly related to children’s product regulations

Mandatory Skills

• Proven experience managing product listings and operations on Amazon Seller Central
• Hands-on experience with Shopify store management
• Familiarity with managing multiple e-commerce channels simultaneously
• Strong understanding of inventory monitoring, product catalog management, and order workflows
• Experience handling customer service communications across e-commerce platforms
• Reliable, detail-oriented, and able to work independently with minimal supervision
• Strong communication skills with a proactive approach to flagging issues and providing updates

Preferred Skills

• Experience with Walmart Marketplace seller tools and setup
• Familiarity with TikTok Shop seller operations and compliance requirements
• Experience with e-commerce advertising (Amazon PPC, Sponsored Products, or similar)
• Background in children’s products, toys, or educational product categories
• Understanding of marketplace compliance standards including product safety and category-specific regulations
• Ability to manage multiple projects simultaneously and prioritize tasks across platforms
• Experience supporting website redesigns or brand transitions on Shopify
• *Why Join Us:** This is an exciting opportunity to join a growing e-commerce brand during a pivotal expansion phase. You will play a central role in managing operations across multiple marketplaces and directly influence the brand’s growth trajectory. We value initiative, clear communication, and attention to detail, and offer a flexible working environment where your contributions make a visible impact.

Work Schedule

4 hrs/day, Flexible – Pacific Time alignment