Mortgage Loan Processor

• *Job Summary: **We are an established and growing mortgage broking business looking for a detail-oriented Mortgage Loan Processor to take ownership of our back-office loan processing. You will prepare compliance documentation and loan applications, lodge files with lenders, and keep every file moving from submission through approval to settlement. The ideal candidate has hands-on Australian mortgage processing experience, knows the major lodgement platforms, and takes pride in getting compliance right the first time.

Key Responsibilities

• Prepare client compliance documentation for each loan file, ensuring it is accurate and complete
• Prepare loan applications and lodge them through ApplyOnline and Loan App
• Review borrower supporting documents for completeness and consistency before lodgement
• Maintain accurate client and loan file records in Infinity
• Track each file from submission through approval to settlement
• Chase outstanding documents from borrowers and follow up on lender conditions
• Communicate with borrowers on document requests and file status updates
• Keep the broker informed of pipeline status, delays, and any issues that need attention
• Support a growing pipeline of loan files as the business scales

Mandatory Skills

• Proven experience in Australian mortgage loan processing or mortgage broker support
• Hands-on experience lodging loan applications through ApplyOnline and/or Loan App
• High accuracy and attention to detail when preparing compliance documentation
• Excellent written English for borrower and lender correspondence
• Strong organizational skills with the ability to track multiple loan files at different stages
• Reliable, detail-oriented, and able to work independently
• Strong communication skills and a proactive approach to follow-ups

Preferred Skills

• Experience using Infinity CRM
• Confidence speaking with borrowers by phone
• Working knowledge of Australian responsible lending and Best Interests Duty documentation requirements
• Familiarity with major Australian lender policies and the settlement process
• Experience supporting a broker within an aggregator group
• Ability to manage multiple loan files simultaneously while meeting lender timeframes

• *Why Join Us: **You will join an established brokerage at an exciting stage of growth, working closely with the broker and becoming a key part of how the business runs. As our loan volume increases, this role is set to grow with it, offering more responsibility and long-term stability for the right person.

Work Schedule

Monday to Friday, 5 hours per day, Australian business hours, flexible