Job Summary
We are looking for a Marketing Automation Operations Specialist to build, run, and maintain the automated systems behind our digital product. You will design Make.com workflows, connect platforms through webhooks, and use AI tools and advanced prompt engineering to keep marketing and operations running smoothly. The ideal candidate is a technically strong self-starter with a solid background in SaaS operations and technical marketing who can take a documented implementation plan and execute it independently.
Key Responsibilities
- Build, test, and maintain automation scenarios in Make.com by following a detailed, step-by-step implementation guide
- Map out workflow logic and configure routers, filters, and conditional paths to automate marketing and operational processes
- Set up webhook routing and structure, parse, and transform JSON payloads between connected platforms
- Write, test, and refine advanced AI prompts that power automated content, data processing, and decision steps
- Orchestrate AI tools and integrations so the product runs with minimal manual intervention
- Support technical marketing work, including building and updating simple landing pages
- Monitor operational spending on tools and platforms and keep it within the approved budget, following documented guidelines
- Monitor automations for errors, troubleshoot failed runs, and resolve issues before they affect operations
- Provide clear written progress updates and proactively flag blockers or questions
Mandatory Skills
- 3+ years of experience in SaaS operations, marketing operations, or technical marketing
- Advanced, hands-on experience building complex scenarios in Make.com, including logic mapping, routers, and filters
- Strong working knowledge of webhooks, API connections, and JSON payload structure
- Advanced prompt engineering skills and proven experience integrating AI tools into automated workflows
- Ability to follow detailed technical documentation and execute it accurately from start to finish
- Strong troubleshooting and problem-solving skills
- Reliable, detail-oriented, and able to work independently
- Strong written and verbal communication skills
Preferred Skills
- Experience building simple landing pages using no-code page builders or basic HTML/CSS
- Familiarity with other automation platforms such as Zapier or n8n
- Experience connecting CRM and marketing tools end to end
- Background working in an early-stage startup or launching a digital product
- Experience tracking costs for software subscriptions and operational tools
- Ability to manage multiple projects simultaneously
Why Join Us
This is a chance to help build the engine behind a new digital product from the ground up, with real ownership over how the systems are designed and run. We trust our team to take initiative and give you the autonomy to do your best work. If you love building smart automations and putting AI to practical use, you’ll find plenty of room here to grow your skills and make a visible impact.
Work Schedule
Monday to Friday, 8:30 AM to 5:00 PM Eastern Time
Ready to Apply?
Submit your application and our team will be in touch.
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