Job Summary
We are looking for a detail-oriented and highly organized Logistics Coordinator VA to support our back-office operations. This role begins with a strong focus on data entry and gradually expands into full logistics coordination — including tracking and tracing shipments, ensuring on-time pickups and deliveries, and collecting proof of delivery documentation. The ideal candidate has prior experience in the logistics field, excellent English communication skills, and the ability to grow into a confident, standalone logistics coordinator over time.
Key Responsibilities
- Perform accurate and timely data entry for shipment and order records
- Track and trace shipments to ensure trucks arrive for pickup, remain in transit, and deliver on schedule
- Collect and organize proof of delivery (POD) and bill of lading documentation
- Communicate with clients and carriers primarily via email, with phone follow-up when urgency requires it
- Update dispatchers on shipment status and flag issues that need attention
- Follow established SOPs and playbooks for each stage of the logistics cycle
- Progress through each phase of the operational workflow toward becoming a standalone logistics coordinator
- Maintain organized records and ensure all documentation is complete and accurate
Mandatory Skills
- Prior experience in the logistics or freight brokerage field
- Working knowledge of logistics terminology (POD, TMS, shipper/consignee, bill of lading)
- Excellent spoken and written English with clear, professional communication
- Strong data entry skills with high attention to detail
- Highly organized and able to manage multiple shipments and tasks simultaneously
- Reliable, detail-oriented, and able to work independently with minimal supervision
- Strong communication skills across email and phone
Preferred Skills
- Experience working with a Transportation Management System (TMS)
- Background supporting freight brokerages or logistics agencies
- Familiarity with tracking and tracing workflows
- Ability to learn new processes quickly and adapt as SOPs evolve
- Comfort growing into expanded responsibilities over time
Why Join Us
This is a great opportunity to join a fast-paced, growing operation where you’ll be given clear guidance, structured playbooks, and room to grow into a key coordinator role. You’ll work closely with a supportive team that values reliability, initiative, and clear communication. If you’re organized, proactive, and ready to take ownership of your work, we’d love to hear from you.
Work Schedule
Monday to Friday, 8:00 AM to 5:00 PM Eastern Time (US), 8 hours/day with a 1-hour break
Ready to Apply?
Submit your application and our team will be in touch.
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