Job Summary
We are seeking a detail-oriented Healthcare Administrative Assistant to take ownership of our back-office medical administration from start to finish. This role centers on processing patient intakes, auditing charts for accuracy, and keeping our records complete and up to date within our EMR system. The ideal candidate has hands-on healthcare administration experience, a sharp eye for missing or incomplete documentation, and the ability to work accurately and independently with sensitive patient information.
Key Responsibilities
- Process new patient intakes and enter intake forms accurately into the EMR
- Audit patient charts to identify missing information and fill in gaps as needed
- Maintain complete, accurate, and organized patient records
- Review documentation for completeness and flag discrepancies for follow-up
- Handle administrative data entry across patient files
- Ensure all records comply with healthcare documentation standards and patient privacy requirements
- Support the clinical team by taking routine administrative work off their plate
- Maintain confidentiality and handle all patient data with care and discretion
Mandatory Skills
- Proven experience in healthcare or medical administration
- Hands-on experience with the Kipu EMR (or strong experience with a comparable behavioral health / medical EMR and ability to learn Kipu quickly)
- Strong background in patient intake and chart/records management
- Excellent attention to detail and accuracy, especially when auditing documentation
- Understanding of patient privacy and healthcare data confidentiality (HIPAA awareness)
- Reliable, detail-oriented, and able to work independently with minimal supervision
- Strong written communication skills
Preferred Skills
- Experience in a behavioral health, mental health, or treatment-center setting
- Familiarity with multiple EMR/EHR platforms
- Ability to spot documentation gaps proactively without being prompted
- Comfortable managing multiple charts and records simultaneously
- Fast learner who can get up to speed on internal workflows quickly
Why Join Us
This is a great opportunity to join a growing healthcare practice where accurate, reliable administrative support genuinely makes a difference to patient care. You’ll take real ownership of the intake and records process, work closely with an experienced clinical team, and have room to grow as the practice expands. If you take pride in precise, dependable work, we’d love to hear from you.
Work Schedule
~20 hrs/week, Pacific Time (PT). Exact days/hours to be confirmed at onboarding.
This position is no longer open
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