Admin & Operations VA

• *Job Summary:** We are looking for a highly organized and detail-oriented Virtual Assistant to support the daily operations of a luxury beauty business. This role centers on responding to client inquiries with polished, professional communication, managing and maintaining CRM workflows in Dubsado, and keeping scheduling and inbox management running smoothly. The ideal candidate has excellent written English, a strong customer service mindset, and takes pride in creating a seamless, high-touch experience for discerning clients.

Key Responsibilities

• Respond to client inquiries promptly and professionally using pre-built proposal templates
• Manage and apply CRM workflows within Dubsado to keep client communication organized
• Troubleshoot basic Dubsado automation issues and keep workflows running smoothly
• Send calendar invites and coordinate scheduling with clients and partners
• Manage the inbox, ensuring timely responses to potential clients and event planners
• Create detailed hair and makeup timelines for wedding days
• Research hotel accommodations and travel logistics for destination bookings
• Maintain accurate client records and follow up on outstanding inquiries

Mandatory Skills

• Excellent written English with a polished, professional communication style
• Strong customer service mindset with a client-first approach
• Highly organized and detail-oriented, with the ability to manage multiple tasks at once
• Comfortable learning and working within CRM and workflow tools
• Reliable, detail-oriented, and able to work independently with minimal supervision
• Strong communication skills and responsiveness

Preferred Skills

• Hands-on experience with Dubsado (CRM and workflow automation)
• Familiarity with or interest in the hair, makeup, or beauty industry
• Experience supporting luxury or high-end clientele
• Familiarity with proposal and client onboarding workflows
• Ability to manage multiple projects and priorities simultaneously

Why Join Us

This is a wonderful opportunity to become an essential part of a growing luxury beauty business where your organization and communication skills will directly shape the client experience. You’ll enjoy flexibility, real ownership of your work, and the chance to grow alongside the business as it expands. If you take pride in delivering a seamless, high-touch experience, you’ll feel right at home here.

Work Schedule

2 hours/day, 5 days/week in EST