Appointment Setter (Outbound Calling & Lead Research)

Job Summary

We are looking for a motivated and results-driven Appointment Setter to support our growing marketing business. In this role, you will connect with small local business owners across various industries, introduce our services, and book qualified appointments for our team. The ideal candidate is a confident communicator, self-directed, and comfortable making high-volume outbound calls while also conducting lead research to keep the pipeline full.

Key Responsibilities

• Make outbound calls to prospective clients across industries such as dental offices, med spas, HVAC, landscaping, pool services, and roofing
• Research and build targeted prospect lists based on defined criteria and industries
• Book qualified appointments and manage the calendar for the sales team
• Handle inbound calls and inquiries, routing them appropriately
• Follow provided call scripts while adapting naturally to each conversation
• Maintain accurate records of calls, outcomes, and appointments set
• Aim for a consistent volume of daily dials to meet appointment targets
• Complete follow-up outreach and additional administrative tasks as needed

Mandatory Skills

• Proven experience in appointment setting, cold calling, or outbound sales
• Excellent spoken English and strong phone communication skills
• Ability to conduct online lead research and build prospect lists
• Comfortable making 40–80 outbound dials per shift
• Familiarity with phone/dialer systems (e.g., RingCentral, Dialpad, Google Voice)
• Reliable, detail-oriented, and able to work independently
• Strong communication and organizational skills

Preferred Skills

• Experience calling small or local businesses in the US market
• Background in appointment setting for marketing or agency services
• Familiarity with CRM tools and lead tracking
• Ability to handle both inbound and outbound calls
• Ability to manage multiple tasks and priorities simultaneously

Why Join Us

This is a great opportunity to join a fast-growing business at an early stage, where your work will directly drive results and growth. You’ll have the chance to take ownership of your role, sharpen your sales skills, and grow alongside the company. We value proactive, reliable team members and offer a flexible, supportive working environment.

Work Schedule

Likely ~1:00 PM Eastern onward to cover through Pacific dialing hours, 4 hrs/day to start. Eastern Time base