Pest Control Operations Coordinator

Job Summary

We are looking for a reliable and detail-oriented Data Entry and Administrative Assistant to support the daily operations of a growing service-based business. This role is responsible for processing incoming job requests, maintaining accurate records across multiple software systems, and keeping customer accounts and job details up to date. The ideal candidate is highly organized, comfortable learning new software tools, and able to manage repetitive administrative tasks with speed and accuracy.

Key Responsibilities

• Monitor incoming job requests received via email and property management platforms
• Create and update customer and job records in the company’s scheduling software
• Enter detailed job information, including service location, treatment type, and materials used
• Close out completed jobs and add accurate notes for each service visit
• Maintain organized, up-to-date records across multiple systems and platforms
• Communicate daily with the business owner to confirm job status and priorities
• Support general administrative tasks as needed
• Assist with follow-up on incoming customer inquiries as the role grows

Mandatory Skills

• Proven experience in data entry and administrative support
• Strong attention to detail and high accuracy when entering information
• Comfortable learning and navigating new software platforms quickly
• Reliable, detail-oriented, and able to work independently
• Strong communication skills
• Comfortable using messaging tools such as WhatsApp for daily updates

Preferred Skills

• Experience with property management or field service software (e.g., AppFolio, Buildium, or similar platforms)
• Background in the pest control, home services, or field service industry
• Experience with customer outreach or follow-up calls
• Ability to manage multiple tasks and priorities simultaneously

Why Join Us

This is a great opportunity to join a growing business where your organizational skills will make a direct impact from day one. You’ll have flexible working hours built around real collaboration with the business owner, along with room to grow into new responsibilities as the role develops.