Part TimeAdministrative and Operations SupportTech/Development

Job Summary

We are seeking a skilled ZOHO Specialist (Executive Assistant) to support the operations of a growing building advocacy and client support business. The primary focus of this role is implementing, configuring, and building workflows within the Zoho ecosystem, while also providing executive-level administrative support. The ideal candidate combines deep Zoho platform expertise with strong organizational skills and a proactive, solutions-oriented mindset.

Key Responsibilities

Implement, configure, and maintain the Zoho CRM platform, including building workflows, automations, and custom modules
Design and optimize business processes within the Zoho ecosystem to support operational efficiency
Manage executive calendar, email inbox, and scheduling across multiple time zones
Maintain and update client databases and records within Zoho CRM
Coordinate internal communications and ensure smooth information flow across team members
Assist with lead tracking, client follow-ups, and pipeline management within the CRM
Support day-to-day administrative tasks as assigned by the business owner
Contribute to the development and documentation of standard operating procedures within Zoho
Handle inbound and outbound client communications when needed

Mandatory Skills

Demonstrated hands-on experience with the Zoho ecosystem, particularly Zoho CRM, Zoho Projects, and workflow automation
Ability to build, configure, and customize Zoho modules, workflows, blueprints, and integrations
Strong organizational and calendar management skills
Experience with database management and CRM data hygiene
Reliable, detail-oriented, and able to work independently with minimal supervision
Strong written and verbal communication skills
Comfortable working across multiple time zones

Preferred Skills

Experience supporting executives or business owners in a virtual capacity
Familiarity with Zoho One or multiple Zoho apps beyond CRM (e.g., Zoho Desk, Zoho Analytics, Zoho Books)
Background in construction, real estate, or property-related industries
Experience handling client-facing calls (inbound and outbound)
Ability to manage multiple projects simultaneously
Experience in setting up Zoho for new business units or franchise operations

Why Join Us

This is a unique opportunity to play a foundational role in a growing company that is expanding internationally. You will have the chance to shape systems and processes from the ground up, with a clear path to increased responsibilities and full-time hours as the business scales. If you thrive on building efficient systems and enjoy working directly with a business owner, this role is an excellent fit.