Client Success Specialist

Job Summary

We are looking for a skilled and personable GoHighLevel Specialist to manage CRM operations, support marketing initiatives, and handle client-facing onboarding and follow-up. The ideal candidate has hands-on GoHighLevel experience, a solid marketing background, and excellent English communication skills, since this role involves direct interaction with clients. This is a great fit for a proactive, reliable professional who can manage tasks independently while representing the business professionally.

Key Responsibilities

• Build, manage, and maintain campaigns, funnels, workflows, and automations within GoHighLevel (GHL)
• Onboard new clients onto the platform and set up their accounts and workflows
• Communicate directly with clients in a professional, client-facing capacity
• Handle client follow-ups and maintain consistent, timely communication
• Support marketing initiatives, campaign execution, and ongoing optimization
• Assist with day-to-day CRM administration and pipeline management
• Troubleshoot basic platform issues and coordinate solutions
• Collaborate closely with the team on process improvements and client success

Mandatory Skills

• Hands-on experience working within GoHighLevel (GHL)
• Marketing background with an understanding of campaigns and funnels
• Excellent, near-native English communication skills (written and verbal) for client-facing work
• Reliable, detail-oriented, and able to work independently
• Strong communication and interpersonal skills

Preferred Skills

• Experience working in a marketing agency environment
• Proven ability to build and optimize automations and funnels
• Experience onboarding clients onto a CRM or SaaS platform
• Ability to manage multiple projects and clients simultaneously
• Comfort learning new tools quickly with minimal supervision
• *Why Join Us:** This is an excellent opportunity to join a fast-moving, growth-focused team where your work directly impacts client success. You’ll have room to develop your skills, take ownership of meaningful work, and grow alongside the business. If you enjoy a client-facing role with variety and real responsibility, we’d love to hear from you.

Work Schedule

Monday to Friday, 5 to 6 hours/day, 1:00 PM to 6:00 PM Eastern Time