Interested in hiring Filipino virtual assistants? Want to learn from VA MASTERS’ experience and ensure proper hiring? This post is for you.
Nothing makes us happier at VA MASTERS than successfully completing the training of a new Filipino virtual assistant (VA) recruited through our rigorous 6-step process for one of our partners.
This week, two new clients completed their first week of onboarding, and following numerous inquiries about our process, we decided to share a behind-the-scenes look at VA MASTERS’ approach.
So why do we stay involved in training after recruitment instead of acting like a typical placement company?
Over the years at VA MASTERS, we’ve learned that while our thorough recruitment process is crucial, there are additional vital parameters that affect employer-VA relationships, productivity, and ultimate success in achieving up to 70% cost savings:
Proper initiation of both the VA and employer, comprehensive onboarding, process documentation, personalized support, monitoring, and many other elements that we manage to ensure our clients have the tools to effectively lead their Filipino virtual assistants.
So what does the VA MASTERS training process look like?
1. Together with our clients, we map the processes they want to delegate and prepare detailed training videos showing how tasks should be professionally executed.
2. We transform these videos into comprehensive SOPs with step-by-step instructions and screenshots.
3. Clients review and confirm the SOP’s accuracy and completeness.
4. Together we train the Filipino VA who then begins taking assignments.
5. In the following days, we and the clients monitor the process and approve the outputs.
6. The process is officially transferred to the VA, with all communication flowing through our joint WhatsApp group for continuous support.
7. We maintain regular contact through weekly and monthly calls to ensure both professional and personal well-being.
In the photo: Meet Joyce, our newly onboarded Filipino VA, with Ivy, our dedicated team manager, celebrating a successful first week where our client discovered the time-saving power of virtual assistance, allowing them to focus on business growth 😊
