Philippines vs Latin America Virtual Assistants: A Complete Comparison Guide
The two largest talent markets for offshore virtual assistants are the Philippines and Latin America. Both regions produce skilled, motivated professionals who work remotely with businesses worldwide. Both offer significant cost savings compared to domestic hiring. And both have specific strengths and weaknesses that make them better suited for certain roles, industries, and working styles. Choosing between them is not about which region is objectively better — it is about which one aligns with your specific needs.
This guide provides a thorough, data-informed comparison of Filipino and Latin American virtual assistants across every dimension that matters: English proficiency, cost, time zone compatibility, cultural alignment, education systems, work ethic, specialization availability, and overall value. VA Masters specializes in Filipino virtual assistants, and we are transparent about that. We believe the Philippines offers the strongest overall value proposition for most businesses, and we will explain why. But we also acknowledge where Latin America has genuine advantages, because an honest comparison serves you better than a biased one.
Whether you are hiring your first VA or evaluating a shift in your outsourcing strategy, this guide gives you the information you need to make a confident decision. VA Masters has placed 1,000+ Filipino VAs with businesses worldwide, and every insight in this article comes from real operational experience working with this talent market daily.
English Proficiency: The Philippines' Strongest Advantage
English proficiency is the most important factor for most businesses hiring virtual assistants, and it is where the Philippines has a clear, measurable advantage over Latin America.
The Philippines
The Philippines is the third-largest English-speaking country in the world, behind only the United States and India. English is one of the two official languages (alongside Filipino) and is the primary language of instruction in schools from elementary through university. Filipino professionals grow up immersed in English — their textbooks are in English, their college courses are taught in English, their business communications are in English, and their media consumption is heavily English-language. The result is a professional population with near-native English proficiency in both written and spoken communication.
According to the EF English Proficiency Index (EPI), the Philippines consistently ranks among the top English-proficient countries in Asia and significantly above the global average. More importantly, Filipino English follows American conventions in spelling, grammar, and idiom — a direct result of the American-influenced education system. For US-based businesses, this means Filipino VAs produce emails, reports, and communications that sound natural to American readers without the "translation artifacts" that sometimes appear in content from non-native English speakers.
Latin America
English proficiency in Latin America varies dramatically by country and by individual. Argentina, Costa Rica, and parts of Mexico have growing English-speaking professional populations, and certain urban centers (Buenos Aires, San Jose, Bogota, Mexico City) produce professionals with strong English skills. However, Spanish is the dominant professional language across the region, and English proficiency at the professional level — the ability to write polished business emails, handle client phone calls, draft reports, and communicate nuanced information — is far less widespread than in the Philippines.
According to the same EF EPI index, most Latin American countries rank in the "low" to "moderate" proficiency bands. Argentina ranks highest in the region at "high" proficiency, but even Argentina's overall score falls below the Philippines. At the individual level, you can certainly find Latin American VAs with excellent English — but the pool of candidates at that level is smaller, which means recruitment takes longer and the per-candidate cost is often higher to reflect the scarcity of that skill combination.
Practical Impact
If your VA will write customer-facing emails, handle phone calls with English-speaking clients, draft marketing content, manage social media in English, or communicate regularly with your English-speaking team, the Philippines offers a significantly larger and more reliable talent pool. You spend less time screening for English proficiency because the baseline is higher. With Latin American candidates, English testing becomes a critical and sometimes frustrating part of the screening process — many candidates who self-report "advanced English" on their profiles cannot actually perform at the level that business communication requires.
Key Insight
VA Masters tests every candidate's English proficiency through live assessment — both written and spoken. In our experience recruiting from the Philippines, approximately 40 percent of applicants meet our English standards on the first screening. When we have evaluated Latin American candidates for clients who requested that region, the comparable pass rate for English proficiency was closer to 10 to 15 percent. This is not a knock on Latin American professionals — they are skilled and talented. It simply reflects the structural advantage the Philippines has from an English-immersive education system.
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Cost Comparison: Similar Savings, Different Dynamics
Both the Philippines and Latin America offer significant cost savings compared to US domestic hiring. The specific economics differ in ways that matter for budgeting and value calculation.
Philippines VA Costs
- General admin VA: $5 to $8 per hour (direct hire), $7 to $12 per hour (through agency like VA Masters)
- Specialized VA (bookkeeping, marketing, design): $8 to $15 per hour
- Full-time monthly cost (through VA Masters): $1,120 to $1,920
- Savings vs. US hiring: Up to 80%
Latin America VA Costs
- General admin VA: $7 to $15 per hour (varies by country)
- Specialized VA: $12 to $25 per hour
- Full-time monthly cost: $1,120 to $2,400+ (varies significantly by country)
- Savings vs. US hiring: 40 to 70%
Why the Philippines Is More Cost-Effective
The cost of living in the Philippines is lower than in most Latin American countries that produce English-proficient professionals. Argentina, Colombia, and Mexico — the most common sources of LATAM VAs — have higher living costs than the Philippines, which means competitive wages are higher. Additionally, the premium for English proficiency in Latin America (since it is a less common skill) further increases the cost of VAs who can actually perform at the English level most businesses require.
The result is that a Filipino VA at $9/hour through VA Masters is a well-compensated professional who can maintain a comfortable lifestyle. An equivalently skilled, English-proficient VA from Argentina or Colombia costs $12 to $18/hour — and you are still getting offshore savings, but 30 to 50 percent less savings than the Philippines option. Over a 12-month full-time engagement, the cost difference between a Filipino VA and a Latin American VA with equivalent English skills is typically $3,600 to $12,000.
Time Zone Overlap with the US
This is Latin America's strongest advantage, and it is a genuine one worth examining carefully.
Latin America Time Zones
Most Latin American countries are in time zones that overlap naturally with US business hours. Mexico operates in Central, Mountain, and Pacific time zones — identical to the US. Colombia is on Eastern Time. Argentina is one hour ahead of Eastern. For businesses that require real-time collaboration during standard US business hours (9 AM to 5 PM), Latin American VAs are available with zero schedule adjustment. They work during their normal daytime hours, which happen to coincide with your normal daytime hours. This is convenient for live meetings, synchronous communication, and time-sensitive tasks.
Philippines Time Zones
The Philippines operates on Philippine Standard Time (PST/PHT), which is GMT+8. This puts the Philippines 12 to 13 hours ahead of US Eastern Time and 15 to 16 hours ahead of US Pacific Time. For a Filipino VA to work during US Eastern business hours (9 AM to 5 PM EST), they would be working from 9 PM to 5 AM Philippines time.
This sounds like a significant disadvantage — and for some businesses, it genuinely is. However, the reality is more nuanced than the time difference suggests. The Philippine outsourcing industry has operated on night shifts for decades. The BPO sector (business process outsourcing), which employs over 1.3 million Filipinos, runs 24/7 with massive night-shift operations serving US clients. Working US hours is a well-established, culturally normalized practice in the Philippines. Filipino VAs who accept US-timezone roles understand and are accustomed to this schedule. It is not unusual or problematic for them — it is standard industry practice.
When Time Zone Matters and When It Does Not
Time zone overlap matters most when your work requires significant real-time, synchronous collaboration — live phone calls throughout the day, instant responses to client inquiries during business hours, or participation in multiple daily meetings. If your VA's role involves a lot of live communication during specific US hours, Latin America's natural timezone alignment is a real advantage.
Time zone overlap matters less when most communication is asynchronous — email, task management tools, recorded Loom videos, and documented processes. Many businesses actually find the time difference with the Philippines to be an advantage: you assign tasks at the end of your day, and your VA completes them overnight. When you arrive at work the next morning, the work is done. This "follow the sun" model effectively gives you around-the-clock productivity.
VA Masters works with clients across US, European, and Australian time zones. Our Filipino VAs routinely adjust their schedules to provide significant overlap with any time zone. During your discovery call, we confirm your required working hours and match you with candidates who are available and willing to work those specific hours. The majority of our clients report that the time zone difference, once established, is a non-issue in daily operations.
Cultural Compatibility
Cultural alignment influences communication style, work approach, client interaction, and the overall ease of the working relationship. Both regions have distinct cultural strengths.
Philippines Cultural Alignment
Filipino culture has been heavily influenced by American culture through decades of colonial history and ongoing media exposure. This creates a natural cultural alignment with US businesses that goes beyond language. Filipino professionals understand American business etiquette, communication norms, humor, and social expectations. They are familiar with American holidays, pop culture references, and social customs — small things that make daily interaction feel natural and frictionless.
The Filipino work culture also emphasizes respect for authority, attention to detail, willingness to go the extra mile, and a service-oriented mindset. Filipino VAs are known for being accommodating, responsive, and eager to please — qualities that make them excellent in client-facing and support roles. The cultural emphasis on "pakikisama" (smooth interpersonal relationships) and "malasakit" (genuine concern for others) translates into VAs who take ownership of their work and care about their clients' success.
Latin America Cultural Alignment
Latin American culture shares strong cultural connections with the United States, particularly for businesses in the southern and western US that have significant Hispanic communities and cultural exposure. Latin American professionals tend to be warm, relationship-oriented, and direct in communication. The cultural emphasis on personal connection ("personalismo") can create strong working relationships once trust is established.
Latin American VAs who work with US businesses often bring a natural understanding of the US market, particularly for businesses that serve Hispanic communities or operate in markets with significant Latin American connections. The geographic proximity also creates a sense of shared regional identity that some businesses value.
Cultural Considerations
Both cultures produce excellent remote workers. The main cultural difference relevant to VA relationships is communication style. Filipino VAs tend to be more reserved in expressing disagreement or raising concerns — a reflection of the cultural value placed on harmony. This can sometimes mean that a Filipino VA will accept an unreasonable deadline rather than push back. Effective management requires creating an environment where the VA feels safe to communicate openly. Latin American VAs tend to be more direct in expressing opinions, which some managers find refreshing and others find challenging.
Education System and Talent Pipeline
The quality and scale of each region's education system determines the depth and sustainability of the talent pool available for VA recruitment.
Philippines Education
The Philippines has a literacy rate above 96 percent and produces approximately 700,000 college graduates per year. Higher education is conducted in English, with curricula modeled on the American system. The country has over 2,400 colleges and universities producing graduates in business administration, accounting, IT, nursing, education, engineering, and communications. This massive educational output creates a deep, continuously replenished talent pool of English-fluent professionals.
The BPO industry (which includes virtual assistant work) is the Philippines' second-largest source of revenue, employing over 1.3 million professionals. This industry infrastructure means that Filipino professionals have clear career paths in remote work, access to skills training programs, and a cultural familiarity with working for international clients. The ecosystem supports VA excellence — it is not a fringe career path but a mainstream, respected profession.
Latin America Education
Latin America has strong educational institutions, particularly in Argentina, Brazil, Chile, Colombia, and Mexico. Several Latin American universities rank among the world's best. The talent pool is strong in technical skills — software development, engineering, design, and data science. However, the combination of college education plus professional-level English proficiency is less common than in the Philippines, which narrows the available pool for English-language VA roles.
The remote work and outsourcing industry in Latin America is growing rapidly, particularly in Colombia, Argentina, and Mexico. However, it is younger and smaller than the Philippine BPO industry, which means the infrastructure (training programs, career paths, industry norms) is less mature. This is changing quickly, but as of 2026, the Philippines' outsourcing ecosystem is significantly more developed.
Work Ethic and Professional Culture
Work ethic is difficult to generalize across millions of professionals, but broad cultural patterns do influence the average quality of the working relationship.
Filipino Work Ethic
Filipino professionals are widely recognized for their strong work ethic, reliability, and dedication. The cultural values of "sipag" (hard work) and "tiyaga" (perseverance) are deeply ingrained. Filipino VAs frequently go beyond what is asked — staying late to finish a task, proactively identifying problems, and treating their client's business as their own. The high value placed on job security and professional reputation in Filipino culture means that VAs are strongly motivated to perform well and maintain long-term client relationships.
Loyalty and retention are particular strengths of the Filipino VA market. VA Masters clients frequently report multi-year VA relationships — it is common for a Filipino VA to stay with the same client for two, three, or even five years. This longevity creates compounding value as the VA accumulates deep institutional knowledge and becomes increasingly efficient and effective.
Latin American Work Ethic
Latin American professionals bring energy, creativity, and a relationship-driven approach to work. They tend to be motivated by connection and purpose — they work hard for employers they feel connected to and who treat them with respect. In many Latin American countries, there is a strong entrepreneurial culture that produces creative problem-solvers who take initiative. The professional culture values competence and expects to be treated as peers rather than subordinates — which can create excellent collaborative dynamics with the right management approach.
Retention patterns in Latin America are more variable. The rapidly growing outsourcing market means that skilled, English-proficient professionals have many options, which can lead to higher turnover as VAs are recruited by competing offers. The Philippines' larger and more mature outsourcing market has more wage stability, which contributes to the strong retention rates that Filipino VAs are known for.
Specialization Availability
Different talent markets have different strengths when it comes to specific role types.
Philippines Specializations
The Philippines excels in administrative support, customer service, bookkeeping and accounting, social media management, content writing, data entry, email management, CRM administration, real estate administration, healthcare administration, and general business operations. The country's BPO heritage means that customer service and administrative roles are deeply established competencies with decades of industry experience.
Latin America Specializations
Latin America has particular strength in software development, UX/UI design, graphic design, creative roles, and technical positions. Argentina, Brazil, and Mexico produce excellent software engineers and designers who combine technical skills with creative sensibility. For roles that require coding, product design, or technical architecture, Latin America often has a deeper pool of candidates than the Philippines.
The Overlap and the Gaps
For standard VA roles — administration, customer service, bookkeeping, marketing support — the Philippines has a larger, more cost-effective talent pool with stronger English proficiency. For technical roles — software development, advanced design, data engineering — Latin America is highly competitive. For roles that combine administrative skills with English fluency, the Philippines is the clear winner based on both quality and cost. VA Masters focuses on the Philippine market precisely because it provides the best combination of English proficiency, administrative excellence, cost efficiency, and cultural alignment for the broadest range of VA roles.
Internet and Infrastructure
Reliable internet is non-negotiable for virtual assistants. Both regions have improved dramatically in recent years, but the reality varies by location.
Philippines Internet
Internet infrastructure in the Philippines has improved significantly with the entry of new providers and government investment in broadband expansion. Major cities like Manila, Cebu, Davao, and Clark offer reliable high-speed connections. However, internet quality can be inconsistent in rural areas, and power outages — while less frequent than in years past — still occur, particularly during typhoon season. Professional Filipino VAs in the BPO sector typically have backup internet (mobile hotspot or secondary provider) and backup power (UPS systems) to maintain service continuity.
VA Masters specifically verifies internet reliability and workspace quality as part of our recruitment process. We test connection speed, confirm backup connectivity, and visually inspect the workspace through live video to ensure the VA has a professional, reliable setup. This screening step eliminates the majority of connectivity issues before they can affect your work.
Latin America Internet
Internet infrastructure in Latin American cities is generally strong, particularly in Argentina, Chile, Colombia, Brazil, and Mexico. Urban areas in these countries offer fiber-optic connections with speeds comparable to US standards. Power reliability is generally good in major cities. The infrastructure advantage for Latin America is that their internet and power grids are more consistently reliable across a broader geography than the Philippines, where island geography creates infrastructure challenges.
Detailed Cost and Pricing
Here is a concrete cost comparison to help you calculate the financial impact of each choice.
For a full-time general administrative VA with strong English proficiency, the annual cost comparison looks like this. Through VA Masters (Philippines), a full-time VA costs $13,440 to $23,040 per year ($1,120 to $1,920 per month). An equivalent LATAM VA with comparable English skills costs approximately $19,200 to $38,400 per year ($1,600 to $3,200 per month), depending on country and sourcing method. The Philippines advantage ranges from $5,760 to $15,360 per year in direct cost savings.
Both options represent dramatic savings compared to US domestic hiring. A US-based full-time administrative assistant costs $35,000 to $55,000 per year in salary plus benefits, taxes, and overhead — easily $45,000 to $70,000 in total cost. The Philippines delivers up to 80% savings compared to US hiring. Latin America delivers 40 to 70% savings. Both are excellent — the Philippines simply offers more savings with an equivalent or stronger talent match for most VA roles.
Pro Tip
When comparing costs between regions, always compare on an English-proficiency-adjusted basis. The average VA rate in Colombia or Mexico includes many Spanish-primary professionals. The rate for an English-proficient VA from those countries is significantly higher than the average because English fluency is a premium skill in those markets. The Philippines rate already assumes English proficiency because it is the standard — not the exception — in the Filipino professional workforce.
Working with VA Masters to find Jane for our fashion e-commerce business saved us countless hours of recruitment time. They understood exactly what our brand needed and matched us with the perfect candidate on the first try. Jane expertly handles our customer service, website updates, and social media, which allows me to focus on product design and brand development. What impresses me most is how quickly she grasped our unique combination of style and comfort, effectively communicating this to our customers. The recruitment process that would have taken weeks of my time was handled efficiently, letting me stay focused on growing the business. For any fashion entrepreneur looking to find talented support without the hiring headache, I couldn't recommend VA Masters more highly.
Our 6-Stage Recruitment Process
VA Masters' 6-stage recruitment process is specifically optimized for the Philippine talent market, where we have deep expertise in sourcing, evaluating, and placing top-tier professionals. Our process includes AI-powered front-end screening, live English proficiency assessment, role-specific skills testing, internet and workspace verification, reference checks, and cultural fit evaluation.
We have refined this process over 1,000+ placements, developing a nuanced understanding of what predicts success in the Filipino VA market. This accumulated expertise is a significant advantage — we know which universities produce the strongest candidates, which work histories correlate with reliability, and which assessment patterns predict long-term client satisfaction.
Detailed Job Posting
Custom job description tailored to your specific needs and requirements.
Candidate Collection
1,000+ applications per role from our extensive talent network.
Initial Screening
Internet speed, English proficiency, and experience verification.
Custom Skills Test
Real job task simulation designed specifically for your role.
In-Depth Interview
Culture fit assessment and communication evaluation.
Client Interview
We present 2-3 top candidates for your final selection.
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- English proficiency is critical: If your VA will write emails, handle phone calls, draft reports, or communicate with English-speaking clients and team members, the Philippines offers a deeper pool of fluent professionals
- Cost efficiency is a priority: The Philippines provides up to 80% savings compared to US hiring — the most cost-effective option for equivalent talent quality
- Administrative and support roles: The Philippines' BPO heritage produces exceptional administrative assistants, customer service reps, bookkeepers, and operations support professionals
- Long-term, dedicated VA relationships: Filipino VA retention rates are strong — multi-year relationships are common, which builds compounding institutional knowledge
- You are open to async work: If your communication is primarily email, Slack, and task management tools, the time difference is a non-issue or even an advantage
- You want a proven outsourcing ecosystem: The Philippines' mature BPO industry means established standards, career paths, and professionalism norms
When to Choose Latin America
- Real-time collaboration is essential: If your VA must be available for live meetings, phone calls, and synchronous work during US business hours without any schedule adjustment, Latin America's natural timezone overlap is a genuine advantage
- The role requires Spanish proficiency: If your business serves Spanish-speaking markets or needs bilingual (English/Spanish) support, Latin American VAs offer native Spanish alongside their English skills
- Technical and creative roles: For software development, UX/UI design, or advanced creative work, Latin America's tech ecosystem produces strong candidates
- Geographic proximity matters: If you envision occasional in-person meetings or value the ability to fly your VA in for team events, Latin America is significantly closer to the US than the Philippines
- Cultural connection to Hispanic markets: If your business operates in or serves Latin American markets, having a VA from the region provides cultural context and market understanding that an offshore VA from Asia cannot replicate
Key Insight
For the majority of businesses hiring virtual assistants for administrative, support, and operational roles, the Philippines is the stronger choice. The combination of near-native English proficiency, the deepest cost savings, a massive talent pool, a mature outsourcing ecosystem, and proven long-term retention makes it the default recommendation for most VA needs. Latin America is a strong alternative for specific scenarios — particularly when same-timezone collaboration, Spanish language skills, or technical roles are the priority. VA Masters specializes in the Philippine market because we believe it offers the best overall value for the widest range of businesses.
| Feature | VA MASTERS | Others |
|---|---|---|
| Custom Skills Testing | ✓ | ✗ |
| Dedicated Account Manager | ✓ | ✗ |
| Ongoing Training & Support | ✓ | ✗ |
| SOP Development | ✓ | ✗ |
| Replacement Guarantee | ✓ | ~ |
| Performance Reviews | ✓ | ✗ |
| No Upfront Fees | ✓ | ✗ |
| Transparent Pricing | ✓ | ~ |
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Frequently Asked Questions
Are Filipino VAs better at English than Latin American VAs?
On average, yes. The Philippines is the third-largest English-speaking country in the world, with English as an official language used throughout education and business. Filipino professionals typically have near-native English proficiency. In Latin America, English is a premium skill that varies significantly by country and individual. You can find excellent English speakers in both regions, but the Philippines has a much larger pool of English-fluent professionals, which makes recruitment faster and more cost-effective.
How much cheaper are Filipino VAs compared to Latin American VAs?
For VAs with equivalent English proficiency and skills, Filipino VAs through VA Masters cost $7 to $12 per hour. Comparable English-fluent VAs from Latin America typically cost $12 to $25 per hour. Over a 12-month full-time engagement, the Philippines offers $5,760 to $15,360 in additional savings compared to Latin America — and both represent significant savings compared to US domestic hiring.
Does the time zone difference with the Philippines matter?
It depends on your communication style. For asynchronous work (email, task management, documented processes), the time difference is a non-issue or even an advantage — your VA completes work overnight and it is ready when you start your day. For roles requiring heavy real-time collaboration during US business hours, Filipino VAs adjust their schedules to overlap (night shifts are standard in the Philippine BPO industry). Latin America offers natural timezone alignment without schedule adjustment.
Can Filipino VAs work US business hours?
Yes. The Philippine outsourcing industry has operated on US-timezone schedules for decades. Over 1.3 million Filipino BPO professionals work night shifts to serve US clients — it is standard, culturally normalized practice. VA Masters confirms schedule compatibility during recruitment and matches you with candidates who are available and willing to work your required hours.
Which region is better for technical roles like software development?
Latin America generally has a stronger talent pool for software development, UX/UI design, and advanced technical roles. Argentina, Brazil, and Mexico produce excellent engineers and designers. The Philippines is stronger for administrative, customer service, bookkeeping, marketing, and operational roles. For standard VA tasks, the Philippines is the better choice. For technical and creative roles, evaluate both regions based on the specific skills needed.
Are Latin American VAs more culturally aligned with US businesses?
Both regions have strong cultural alignment with US businesses, but in different ways. Filipino culture has been heavily influenced by American culture, creating natural alignment in communication style, business etiquette, and cultural references. Latin American culture shares geographic proximity and cultural connections, particularly in the southern and western US. For most remote work scenarios, both cultures produce professionals who integrate well with US teams.
Which region has better internet reliability?
Urban areas in both regions offer reliable internet for remote work. Latin American cities generally have slightly more consistent infrastructure, while the Philippines has occasional challenges with power reliability and internet in some areas. VA Masters mitigates this by verifying internet speed, backup connectivity, and workspace quality as part of our recruitment process. Our Filipino VAs maintain professional-grade setups with backup systems.
Is it easier to find bilingual (English/Spanish) VAs in Latin America?
Yes. If your business needs a VA who speaks both English and Spanish natively, Latin America is the obvious choice. Native Spanish proficiency combined with professional English is readily available in countries like Colombia, Mexico, Argentina, and Costa Rica. The Philippines does not produce Spanish-proficient professionals at scale.
Which region has higher VA retention rates?
The Philippines generally has stronger VA retention rates. The mature BPO ecosystem, cultural emphasis on loyalty and relationship-building, and the stability of the outsourcing market contribute to multi-year VA relationships. Latin America's rapidly growing remote work market creates more career mobility, which can lead to higher turnover as skilled professionals receive competing offers.
Why does VA Masters focus exclusively on Filipino VAs?
VA Masters specializes in the Philippine market because we believe it offers the best overall value for the widest range of businesses. The combination of near-native English, the deepest cost savings (up to 80% versus US hiring), a massive and continuously replenished talent pool, a mature outsourcing ecosystem, and strong retention rates makes the Philippines our recommendation for most VA needs. Our deep expertise in this market allows us to deliver consistently superior recruitment results.
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Anne is the Operations Manager at VA MASTERS, a boutique recruitment agency specializing in Filipino virtual assistants for global businesses. She leads the end-to-end recruitment process — from custom job briefs and skills testing to candidate delivery and ongoing VA management — and has personally overseen the placement of 1,000+ virtual assistants across industries including e-commerce, real estate, healthcare, fintech, digital marketing, and legal services.
With deep expertise in Philippine work culture, remote team integration, and business process optimization, Anne helps clients achieve up to 80% cost savings compared to local hiring while maintaining top-tier quality and performance.
Email: [email protected]
Telephone: +13127660301
