At VA MASTERS, we believe in people—not just placements. Every so often, a moment comes along that beautifully reaffirms that belief.
Today, we received a message from Marie Ann, a virtual assistant from the Philippines, who marked her fifth work anniversary with one of our long-standing clients. Her message was more than just a milestone—it was a powerful reflection of the impact that trust, care, and consistency can have over time:
“Five years of growth, challenges, and achievements… each milestone has been fulfilling and inspiring. I’m deeply grateful for the trust, guidance, and partnership with my client, which have allowed me to grow both professionally and personally.”
Marie also took a moment to thank Josie, our recruitment manager, for being more than just a point of contact—for being a friend and ongoing support throughout her journey.
What Can We Learn From This 5-Year Success Story?
This story is more than a celebration—it’s a roadmap. Here’s what it teaches us about building lasting relationships with virtual employees:
1️⃣ Stability Is Power
In an age of high turnover and fleeting job commitments, a five-year professional relationship is rare—and incredibly valuable. Long-term virtual hires bring consistency, deep knowledge, and cultural alignment to your business.
2️⃣ Relationships Are Key
Marie’s emphasis on personal connection shows that beyond job descriptions and KPIs, relationships are what make people stay. Empathy and rapport go a long way.
3️⃣ Trust Builds Loyalty
When you invest trust in a virtual employee, it doesn’t go unnoticed. Loyalty is earned through openness, responsibility, and mutual respect.
4️⃣ Mutual Growth Matters
The most sustainable work relationships are those where both the client and the assistant grow. Marie’s story is proof that when employees feel invested in, they rise—and so does your business.
Why Long-Term Virtual Teams Matter
At VA MASTERS, we don’t just recruit—we cultivate. We focus on building strong, long-term partnerships between clients and virtual professionals. Here’s why it matters:
- Hiring a new employee costs 5–7 times more than retaining a current one
- Veteran virtual staff can save up to 60–70% in employment costs
- Long-term VAs bring stability, efficiency, and deep brand knowledge
Our 5 Core Principles for Long-Term Employee Retention
These are the practices we’ve built into our recruitment and support process from day one:
Continuous Communication
Regular check-ins, not just for tasks, but for real conversations
Recognition & Appreciation
Celebrate milestones, birthdays, wins—big and small
Growth Opportunities
Offer chances to upskill, lead, and evolve
Flexibility & Empathy
Acknowledge personal needs and life changes
Transparency & Trust
Share your vision openly—invite your VAs into your journey
Marie’s Story Is Just One of Many
She’s not an exception—she’s the standard we strive for. When you prioritize people over process, when you see virtual assistants as long-term partners and not short-term solutions, the results speak for themselves.
It’s not a magic trick. It’s about daily nurturing, honest communication, and genuine care. And yes—it’s absolutely worth it.
Ready to build your dream virtual team—the right way?
Let’s talk. Send us a message here and start building long-term success with VA MASTERS.
